ContactMetrics

52 Total Employees
Year Founded: 2012
Jobs at ContactMetrics
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The Senior Software Engineer will enhance cloud infrastructure supporting high-volume customer services. Responsibilities include ensuring reliability through monitoring and incident management, utilizing automation and GitOps practices, and mentoring team members. Collaboration with service development teams to improve system stability is also key.
As a Senior Visual Product Designer at Crunchyroll, you will refresh the app experience across mobile, web, and TV, enhancing user engagement through elegant and functional design based on industry understanding and user empathy. Collaborating with a team of designers in an Agile environment is essential to providing outstanding user experiences.
4 Days Ago
San Francisco, CA, USA
As a Staff Security Engineer, you will implement client security strategies and engineering solutions to ensure the protection of content and subscriber data. Responsibilities include integrating security features into client applications, performing code reviews, and delivering innovative security solutions in collaboration with client platform teams.
As a Senior Full Stack Developer, you will design and build user interfaces for the Service Monetization Platform, ensuring a smooth acquisition and secure checkout experience. You will collaborate with various teams to optimize performance and directly contribute to growth.
4 Days Ago
San Francisco, CA, USA
As a Staff Visual Product Designer at Crunchyroll, you will refresh and evolve the Crunchyroll app experience across mobile, web, and TV. Your role involves collaborating with designers, product management, and engineers to enhance user experiences, creating solutions that delight anime fans, and guiding projects from concept to production.
4 Days Ago
San Francisco, CA, USA
As the Manager of Global Benefits, you will oversee the development and management of global benefits programs, especially for EMEA and APJ regions, ensuring competitive offerings to attract top talent. Responsibilities include evaluating benefits trends, training team members, and collaborating with third-party consultants.
As a Front End Principal Software Engineer at Crunchyroll, you will lead the Partner Engineering team, optimizing implementations and integrating solutions to enhance user experiences. You'll oversee partnerships and collaborate with product and engineering teams to develop prototypes and drive innovative solutions for complex systems.
As a Staff DevOps Engineer, you will automate and scale the infrastructure for Crunchyroll's streaming platform. You'll manage containerized infrastructure, implement CI/CD best practices, and collaborate across teams to enhance service delivery while ensuring high reliability and scalability.
4 Days Ago
San Francisco, CA, USA
As a Software Engineer III, Membership, you'll develop and maintain subscription systems, integrated with payment providers and customer support tools. You will ensure the reliability of these systems, contributing to millions of subscriptions in a secure and scalable environment, while collaborating with various teams to enhance user experiences.
As a Staff Partner Engineer at Crunchyroll, you will lead technical engagements, optimize implementations, and facilitate integrations to foster successful partnerships. Collaborating with various teams, you will improve existing operations, define new solutions, and oversee the deployment of innovative projects while ensuring exceptional experiences for partners and stakeholders.
The Senior Program Manager will lead complex, large-scale programs in Customer Experience and Trust & Safety, coordinating with various stakeholders and ensuring project delivery aligns with company strategic goals. Key responsibilities include planning cross-functional projects, tracking progress, facilitating communication, and implementing process improvements.
As a Senior Frontend Developer, you will design and build user interfaces for the Conversion & Purchase Experience Team, optimizing performance and enhancing user experience. You will collaborate with design, product, quality, and data teams, and deploy your code in cloud environments to securely manage the acquisition and payment processes.
4 Days Ago
San Francisco, CA, USA
As a Roku Software Developer, you will develop, test, and maintain Roku channels and applications, collaborating with cross-functional teams to deliver streaming experiences. Responsibilities include diagnosing technical issues, mentoring junior developers, and ensuring high-quality output through automation and testing practices.
The Software Engineering Manager for Membership will oversee daily engineering operations, manage scrum ceremonies, mentor engineers, define development roadmaps, and ensure successful project delivery. Additional responsibilities include improving team efficiency, conducting performance assessments, and participating in hiring processes.
As a Senior Data Engineer at Crunchyroll, you will design, implement, and optimize data services and pipelines to support business needs. You will work with cross-functional teams to enhance operational data analysis and develop tools that empower data and services teams, focusing on automation and building scalable architectures.
4 Days Ago
San Francisco, CA, USA
As a Senior Software Engineer on the Payments Team, you will architect and optimize the payments platform for Crunchyroll, focusing on revenue collection and enhancing user experience. You will collaborate with various teams to solve complex challenges and contribute to service monetization.
4 Days Ago
San Francisco, CA, USA
The Director of Content Accounting is responsible for leading the content accounting team, managing accounting for a vast catalog of titles, automating accounting processes, overseeing compliance and financial controls, and collaborating across departments to enhance financial information and reporting efficiency.
The Staff Technical Program Manager will lead engineering partnerships with OEMs, Telco companies, and gaming partners. Responsibilities include coordinating engineering efforts, developing project plans, addressing risks, facilitating communication, and overseeing multiple complex technical projects while acting as Scrum Master.
Responsible for maintaining and enhancing the reliability of Crunchyroll's data infrastructure, focusing on automation, monitoring, and standardizing processes to improve system performance and efficiency. Collaborates with data and software engineers while driving best practices for operational efficiency.
As a Senior Visual Product Designer at Crunchyroll, you will refresh the app experience across mobile, web, and TV, collaborating with designers to enhance user experiences for anime fans. Your role involves creating elegant and functional design solutions, backed by 8+ years of visual design experience and user empathy.