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As a Software Engineer (SDE II) at LivePerson, you will be part of the Messaging Engine team, focusing on improving the messaging platform, implementing features, and migrating services to cloud solutions. This role involves collaborating with various teams to deliver effective agent matching and routing solutions, maintaining high uptime, and contributing to on-call support.
The Engineering Manager/Team Lead will manage a high-performing team, conduct performance reviews, and coordinate with teams and partners to deliver agent matching solutions. Responsibilities include hands-on coding, developing high-volume applications, mentoring team members, architecting APIs, and ensuring system uptime while migrating services to cloud-native solutions.
As a Solutions Consultant at LivePerson, you will support strategic accounts, delivering demonstrations of the Conversational Cloud platform, and developing winning strategies with sales teams. The role involves hands-on experience with Generative AI, contributing to custom solutions, and providing technical expertise across departments, along with potential travel for client engagement and training.
As a Revenue Manager, you will lead the revenue team, oversee the monthly and year-end accounting close processes, manage team activities, and liaise with operational teams. The role requires strong organizational and communication skills, and emphasizes data-driven decision-making and process automation.
As a Software Development Engineer I at LivePerson, you will collaborate with cross-functional teams to develop user-facing features, apply UI design principles, and tackle performance issues in web applications. Your role also includes transforming user stories into both prototypes and production code while ensuring high compatibility across browsers.
The Salesforce Technical Lead will develop and customize Salesforce Billing and CPQ solutions, collaborating with stakeholders to design scalable solutions and provide support for implementations and upgrades. Responsibilities include designing complex workflows, integrating with external systems, performing testing and debugging, mentoring junior developers, and staying updated on Salesforce releases.
The Director of Voice & CCaaS Partnerships will develop and manage high-impact partnerships with Voice and CCaaS vendors, enhance customer experience through AI solutions, lead negotiations, scale partnerships globally, and collaborate cross-functionally to ensure alignment with business objectives.
The Client Partner is responsible for driving new business growth, managing customer relationships, overseeing P&L to meet revenue objectives, advocating customer needs, and managing contracts to support operational excellence in a tech-driven environment.
The Senior Business Analyst will collaborate with internal teams to develop processes and governance related to data privacy and AI compliance. Responsibilities include supporting customers, managing third-party privacy topics, and ensuring compliance with laws and regulations.
As an Industry Value Advisor, you will act as a strategic partner to clients, helping them identify and realize the value of solutions through business case development and client engagement. You will leverage industry expertise to create compelling value propositions and collaborate with sales and product teams, while also contributing to thought leadership initiatives and providing training to the sales team.
As a Senior Business Analyst at LivePerson, you will align processes with data privacy and AI standards, collaborate with product and engineering teams, manage third-party privacy topics, and support customers with documentation. This cross-functional role involves creating governance frameworks and promoting a strong culture of compliance.
As an SDET II, you will develop and execute exploratory and automated tests to ensure product quality, review system requirements, design and implement tests, create detailed test plans, and liaise with internal teams to identify system needs while tracking quality assurance metrics.
As a Software Development Engineer at LivePerson, you will enhance the messaging platform by optimizing existing features and implementing new ones with Java and Spring. You will assist in cloud migration and collaborate with teams to ensure high uptime and effective solutions for customer challenges.
The Director of Partner Programs and Operations at LivePerson will shape and enhance the partner program, ensuring exceptional partner experiences. Responsibilities include leading onboarding, managing daily operations, monitoring KPIs, optimizing processes, and fostering key partner relationships while aligning with company goals.
As a DevOps Engineer/SRE II, you will manage cloud-based production environments, ensuring high uptime and reliability. Your responsibilities include managing Linux servers, Kubernetes resources, deploying updates, monitoring performance, developing alerting systems, coordinating with DBAs, and building CI/CD pipelines.
The Technical Account Manager at LivePerson will serve as a key advisor to top-tier customers, ensuring technical operational success, facilitating communication, troubleshooting issues, and aligning customer needs with product roadmaps. Responsibilities include conducting operational reviews, maintaining customer relations, and assisting with crisis management and incident analysis.
The Account Executive will acquire and manage large enterprise customers by developing sales strategies, achieving sales targets, and nurturing relationships. This role involves value-based selling, crafting presentations, and collaborating with internal teams to facilitate the sales process.
The Software Development Engineer III will build the LivePerson Voice solution, integrating it with existing offerings and contact center solutions. Responsibilities include developing Java-based backend services, creating scalable software solutions, and collaborating with product management to ideate features. The role requires problem-solving skills and experience with large-scale production software systems.
The Senior QA/Automation Engineer will lead quality initiatives within scrum teams, developing test plans and strategies for web and mobile applications. Responsibilities include driving end-to-end testing, defining quality methodologies, and ensuring feature readiness.
As a Software Development Engineer II, you will improve and optimize the messaging platform's functionality, implement new features, assist with migrating services to cloud-native solutions, and maintain uptime for mission-critical messaging services.