Jobs at Dropbox - TEST- GH API (NoEA)

Serve as a strategic FP&A partner to Product leadership, building financial models, scenario analyses, and business cases for growth initiatives, pricing, investments, and resource allocation. Analyze SaaS metrics including ARR, retention, churn, conversion, and unit economics. Translate complex data into recommendations, establish performance targets, and improve financial analysis through automation and AI-enabled workflows.

Owns go-to-market readiness for product launches, pricing and packaging changes, migrations, and commercial initiatives. Translates product decisions into operational requirements, coordinates cross-functional teams, validates end-to-end customer and seller workflows, manages launch risks, and improves readiness processes. The role partners across Product, Sales, Marketing, Finance, Legal, Customer Success, Technology, and Enablement to ensure commercial changes are operationally ready for launch.

Own regional Sales Operations for NAMER by managing territory planning, account segmentation, quota allocation, forecasting governance, pipeline health, CRM hygiene, executive reporting, and operating cadences. Partner with Sales leadership and cross-functional teams to improve coverage, forecast accuracy, deal quality, and process efficiency. Lead automation and analytics initiatives, support organization design and onboarding, and translate go-to-market strategy into executable regional plans.

Own post-sale relationships for a portfolio of B2B SaaS customers, driving product adoption, value realization, retention, and renewals. Build trusted relationships with stakeholders, develop mutual success plans, manage customer health and risk, lead renewal conversations, and present business reviews. Partner with Sales, Account Management, Product, Support, Legal, and Finance to address risks, support customer outcomes, and identify appropriate growth opportunities.

Own Dropbox’s customer evidence program for managed sales, including customer advocacy, case studies, ROI studies, testimonials, peer reviews, and competitive proof. Set editorial standards, direct agency partners, manage sales content libraries, deploy evidence into active deals, identify content gaps, and measure impact on pipeline, win rates, and sales-cycle velocity. Partner with Sales, Customer Success, Marketing Operations, and product teams across enterprise SaaS, AI, and multi-product workflows.

Software Engineering Interns will build and ship high-impact software projects, collaborate with multidisciplinary teams, develop features across product, infrastructure, mobile, customer experience, or security engineering, and participate in prototyping, testing, feedback, mentorship, and professional development. Interns must complete a full-time 12-week Summer 2027 internship from their designated primary location.

Build and operate scalable customer programs connecting product development and go-to-market teams. Responsibilities include recruiting and engaging managed customers for pre-PMF testing, creating operating infrastructure and playbooks, coordinating cross-functional stakeholders, supporting a Customer Advisory Board, integrating customer testing into launch readiness, measuring outcomes, and synthesizing customer feedback into product and GTM decisions.

Lead design and operation of Product Marketing operating systems: messaging lifecycle, portfolio/roadmap visibility, launch governance, and cross-functional planning. Build templates, reporting, AI/automation-enabled workflows, and governance to align PMM with Product, Marketing, Sales, CS, Enablement, and program teams. Drive adoption, clarify decision rights and handoffs, surface risks, and scale PMM operations for consistent launch readiness and go-to-market execution.

Lead and grow a data engineering team responsible for ingestion, transformation, orchestration, and serving layers. Ensure data quality, observability, cost-efficiency, and reliable SLAs. Build self-serve analytics substrate, define semantic layer and data contracts, implement engineering best practices, and partner cross-functionally with Data Science, BI, Analytics, and Product.

Partner with leaders, managers, and employees on performance management, employee relations, investigations, accommodations, leaves, offboarding, and employee experience. Analyze people data including attrition and performance trends to provide leadership insights. Apply product management and design-thinking principles to improve employee programs, influence stakeholders, manage complex matters, and collaborate across distributed teams.

Lead Dropbox’s commercial customer retention and renewals strategy. Design scalable renewal programs, operating models, playbooks, forecasting frameworks, and customer lifecycle initiatives. Partner cross-functionally with Customer Success, Sales, Finance, Product, Legal, Engineering, and Revenue Operations to reduce churn, improve adoption, automate workflows, and increase recurring revenue. Analyze customer and renewal data, influence senior stakeholders, and guide transformation from strategy through operational execution.

Develop and execute personalized account-based marketing programs for high-value B2B accounts. Partner with Sales and Marketing to prioritize accounts, engage buying groups, generate pipeline, and expand customer relationships. Create multi-channel campaigns, analyze account and campaign signals, run experiments, apply AI responsibly, and convert successful programs into scalable playbooks. The role requires strong writing, analytical judgment, cross-functional influence, and experience managing complex enterprise marketing motions.

Leads marketing strategy and serves as strategic and operational partner to the CMO. Responsibilities include evaluating growth initiatives and partnerships, building financial business cases, leading cross-functional pilots, managing annual planning, allocating marketing budgets, establishing governance, and reporting executive performance metrics. The role requires consulting or strategy experience, B2B and B2C expertise, advanced financial modeling, process design, executive communication, and a quantitative bachelor’s degree; an MBA is preferred.

Lead vision, strategy, and execution for Dropbox's next-generation design system and experience platform. Build reusable patterns, governance, and operating models; partner with product, engineering, research, and brand; raise interaction, visual, accessibility, and implementation quality; grow and lead multidisciplinary teams to drive cross-product coherence and adoption, preparing systems for AI-native experiences.

Leads Dropbox’s enterprise competitive intelligence program across multiple products. Builds the operating model for gathering and analyzing competitor, market, customer, and field signals; delivers executive briefings, battlecards, alerts, and recommendations; owns win/loss analysis; strengthens sales enablement and product positioning; and uses AI, automation, and research platforms to scale intelligence and measure business impact.

Own and grow strategic distribution and ecosystem partnerships across AI, platform, hardware, and SaaS. Identify and evaluate commercial opportunities, build financial models, lead negotiations, manage launch and partner success, and optimize outcomes using data and AI-enabled tools while partnering cross-functionally with Product, Engineering, Finance, Legal, Marketing, and Sales.

Serve as a client-facing compensation advisor to HR and senior leaders. Design and implement compensation programs, conduct benchmarking and analytics, drive job architecture and review cycles, support hiring and offers, deliver training, and recommend data-backed solutions aligned to business goals.

Lead Dropbox's unified media strategy across brand and performance, owning total media budget, operating model, agency/in-house mix, AI-enabled workflows, measurement and attribution, and a team of channel and brand media leaders to drive acquisition and revenue outcomes.

Owner of full sales cycle for net-new accounts: prospect, qualify (MEDDICC/SPICED), negotiate, close, and renew. Build pipeline via outbound, events, and partners, forecast accurately, and influence GTM and product through field insights to drive revenue targets.

Lead global sales enablement to drive revenue through targeted programs: diagnose performance gaps with data, build role-based training and playbooks, align cross-functionally, measure impact, and scale onboarding, launches, manager coaching, and AI-enabled enablement.