Jobs at Notion - NEW Ashby API - TEST

The Customer Success Manager will drive growth and adoption of AI-powered workflows, partner with clients for outcomes, and innovate customer success programs, maintaining a focus on renewals and partnerships.

Lead UX research to define and scale evaluation frameworks for Notion's AI experiences. Run longitudinal and feature-specific studies, create reusable rubrics and measurement approaches, identify failure modes and recovery behavior, and operationalize human-in-the-loop evaluation with product, design, engineering, and data science partners.

Own month-end close activities across multiple entities and currencies, improve GL processes and controls, lead cross-functional projects (implementations, audits, entity openings), mentor junior staff, support management reporting and ad hoc analysis, and drive process improvement and automation using AI tools.

Own accurate, on-time EMEA payrolls and provide APAC operational coverage. Process monthly and one-time payments, reconcile payroll journals and month-end balances, partner with People Ops, Accounting, and local vendors, generate payroll reports, improve workflows, and serve as employee-facing payroll support.

The Software Engineer will design and ship database properties, permission models, and collaborate on features, requiring 10+ years of experience.

The role involves supporting executive financial decision-making by analyzing key metrics, improving forecast accuracy, and leading strategic projects in corporate finance.

The role involves generating sales leads, analyzing customer data, conducting discovery calls, and helping shape Notion's outbound sales strategy.

Lead design and execution of customer support strategy to deliver scalable, high-value CX. Build forecasting, analytics, segmentation, KPIs (CSAT, FRT, churn), and operating frameworks. Drive CX tech stack improvements (Zendesk, Gainsight, Decagon), automation, AI integration, capacity planning, and cross-functional alignment with RevOps and leadership. Set plans, headcount, and financial metrics; act as strategic advisor to CX leadership.

The role requires managing the entire sales cycle for enterprise accounts, developing strategic plans, and collaborating with various teams to ensure customer success, while maintaining records in CRM tools.

The Head of Total Rewards at Notion will design and implement compensation and equity programs to enhance talent attraction and motivation while ensuring compliance, governance, and scalability as the company grows.

The Account Executive will build and maintain customer relationships, drive sales, and provide feedback for product improvements while collaborating with cross-functional teams.

As a Product Manager for AI Governance at Notion, you'll define strategy and roadmap for secure deployment and management of AI products in enterprise settings, ensuring visibility, controls, and customer-centric development across cross-functional teams.

The Mid-Market Account Executive will drive new business acquisition in mid-market organizations, consistently generate pipeline, close complex deals, and expand accounts through collaboration with various teams.

The Lifecycle Marketing Manager will design and manage growth programs to drive adoption and engagement, leveraging AI and customer insights.

Serve as the primary finance partner to GTM leaders (CRO, CPO), driving planning, forecasting, reporting, and ROI accountability. Build scalable LTV/CAC and payback frameworks, support GTM and CX resourcing and headcount planning, prepare executive/Board materials, partner with Accounting, and improve processes through AI and automation.

Lead an engineering team building Notion's search and context platform: search infrastructure, indexing (streaming and batch), retrieval (lexical, semantic, hybrid), and agent context primitives. Set roadmap balancing platform investments (latency, cost, scalability, security, enterprise readiness) with product velocity, operate with strong reliability practices (SLOs, observability, on-call), partner with product and AI teams, hire and grow engineers, and drive platform design and reliability improvements.

Own end-to-end recruiting analytics from raw data (Ashby, Snowflake) to self-serve dashboards. Build headcount and velocity models, define core recruiting metrics, present actionable analysis in pipeline reviews, and improve recruiting processes. Use AI to accelerate analysis and document work in Notion.

Analyze financial metrics, manage forecasts, and support Executive-level decision-making in a fast-paced technology environment. Drive process improvements and support management reporting.

As a Software Engineer, you'll develop AI Meeting Notes and broader AI data capture features, ensuring quality, reliability, and enterprise readiness. You'll oversee full-stack product experiences, enhance meeting workflows, and collaborate across teams to optimize data input and usability.

Lead enterprise product marketing and sales enablement by developing competitive intelligence, ROI strategies, and enabling go-to-market teams with assets to drive sales and understand market trends.