Assistant Business Office Manager

BGIS is looking for an Assistant Business Office Manager to join the team in Remote, US.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

The Assistant Business Office Manager creates and manages high performance support services teams to drive cross functional efficiency and meet administrative business obligations. The Assistant Business Office Manager leads others positively exemplifying BGIS values.

KEY DUTIES & RESPONSIBILITIES

People Management

• Develop and train team members. 
• Define performance expectations and provide performance feedback. 
• Recommend professional training and support team member career planning. 
• Communicate company goals, policies, plans and priorities both formally and informally. 
• Collaborate with team to define and communicate priorities. 
• Partner with managers to define and communicate direct report priorities. 
• Mentor and provide assistance to members of the support services team nationally. 
• Communicate with team to share information and best practices. 
• Evaluate and evolve specialist competencies. 
• Reach out to connect team members across departments and regions. 
• Contribute to the completion of other key initiatives as assigned. 

People Management

• Develop and train team members. 
• Define performance expectations and provide performance feedback. 
• Recommend professional training and support team member career planning. 
• Communicate company goals, policies, plans and priorities both formally and informally. 
• Collaborate with team to define and communicate priorities. 
• Partner with managers to define and communicate direct report priorities. 
• Mentor and provide assistance to members of the support services team nationally. 
• Communicate with team to share information and best practices. 
• Evaluate and evolve specialist competencies. 
• Reach out to connect team members across departments and regions. 
• Contribute to the completion of other key initiatives as assigned.

Cross Functional Relationships and Client Satisfaction

• Optimize development, design and delivery of projects along with client and office needs. 
• Develop and maintain professional relationships with internal partners. 
• Participate in cross functional committees and teams. 
• Identify and promote cross functional operational synergies. 
• Lead alignment with the overall BGIS annual strategy and goals.
• Gather client insight to drive process improvements. 

Continuous Improvement Project Management

• Promote opportunities for continuous improvement in operational processes and structures. 
• Execute and align work in accordance to processes and guidelines.
• Implement and measure process improvements. 
• Act as a liaison between diverse geographic and groups to bring about change. 
• Lead in alignment with regional managers to execute financial stewardship. 

KNOWLEDGE & SKILLS

• Bachelor’s Degree in business administration, management or related field or equivalent work experience
• Minimum of four years experience performing job duties in a similar role.
• Five years managerial experience or shared services responsibilities in the construction industry. 
• Experience working in a matrixed environment is preferred.
• Excellent verbal and written communication skills. 
• Ability to create common goals and motivate a team. 
• Time Management skills to prioritize, delegate and meet specific timelines. 
• Intermediate proficiency with Microsoft products including Word, Excel, PowerPoint and Outlook.
• Advanced SharePoint knowledge. 
• LEED professional designation a plus. 

Physical Demands and Work Environment

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.  
• Cognitive skills required to work in a fast paced environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, recommend process improvements and balance competing deadlines to minimize business risk to client relationships and properties.
• Ability and willingness to travel. 
• Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
• Typical office working conditions.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. 

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

A candidate’s salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

The salary range for this position in the US is $83k-$97k.

 A candidate’s salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

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