Our Digital Manufacturing Ecosystem is transforming how the next rockets, self driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. In the last 7+ years, we’ve manufactured over 12M parts for early stage companies and large enterprises alike, helping them innovate with agility and get to market faster.
Location: At the time of posting, remote work is open to employees in the following states Arizona, California, Delaware, Florida, Georgia, Hawaii, Illinois, Kansas, Massachusetts, Minnesota, Nevada, New Hampshire, North Carolina, Oregon, South Carolina, Texas, Utah, Virginia, Washington, and the District of Columbia (D.C.).
Commitment: Full Time
The Business Operations and Systems Strategy (BOSS) team develops and implements strategic initiatives for Fictiv that remove inefficiencies and improve productivity by analyzing workflow impact for Operations and key interfacing teams such as Finance, Sales, Marketing, Engineering, Product, Architecture, and Customer Support.
Impact In This Role
The Business Operations and Systems Strategy (BOSS) team defines the future of Fictiv (an innovative leader in product manufacturing). BOSS is the driving differentiator between traditional contract manufacturing and how Fictiv is disrupting and reducing the inefficiencies/prohibitive costs traditionally constraining new product development.
You will report to the Director of Business Operations and Systems Strategy, striving to move the needle on strategic initiatives by delivering on key strategic milestones. You will be focused primarily on Business Process improvement, Strategic Sourcing and Global Logistics, Costing and Design for Manufacturability (DFM), Order Fulfillment and Quality.
What You’ll Be Doing
- Identify inefficient systems processes through data analysis and qualitative user research and generate system and process strategies to eliminate inefficiencies and help streamline critical process paths.
- Perform business process gap analysis on existing systems and processes and provide recommended solutions. Analyze and build end-to-end processes based on business goals.
- Establish data visualization dashboards on KPIs and customized reports and develop creative solutions to apply business logic and ensure that collected data is within required quality standards.
- Execute on cross-functional plans for initiatives, clearly and transparently communicating upwards and outwards
- Collaborate closely with product, sales, finance, and engineering on the development, QA, and release of products and processes to ensure a successful rollout across the entire organization
- Development of training materials and execute training for internal and external stakeholders during system and process implementation
- Collaborate with product and engineering teams, and each functional team to drive the success of new implementations, provide training and support.
- Collaborate with the business and change management teams to ensure business readiness and transfer knowledge for any new process/system.
- Develop and release controlled procedures for new feature launches and process updates
- Assist the Director of BOS and the BOS Manager in defining business requirements, system validation, process documentation, and implementation of system and process enhancements.
Desired traits
- Self-starter who’s comfortable with ambiguity and asking questions.
- Strong communication skills - adept at creating visuals to tell a story.
- Adept at shifting priorities while maintaining a degree of organization and control.
- Strong Project Management, presentation, and public speaking skills.
- Strong problem solving and critical thinking skills.
- Strong in documenting business processes and communicating system requirements.
- Ability to recommend actionable insights from projects and lead projects autonomously.
- Experience with leading and coordinating cross-functional initiatives. Conducting interviews and performing analysis to create business cases for projects
- Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders (incl. experience of process/value stream mapping)
- Experience performing live training sessions for internal and external stakeholders during system and process implementation.
- Provide deep analytic support and business context to identify and drive critical growth initiatives.
Fictiv is transforming how teams design, develop, and deliver the next generation of hardware products.
Fictiv is a manufacturing platform and the most efficient way to fabricate parts. Powered by a distributed network of highly vetted vendors, Fictiv provides the critical infrastructure teams need to streamline prototyping and accelerate development cycles. The online interface makes it easy for customers to get instant quotes, review manufacturing feedback, and manage orders—all through a single service.
We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
What We Do
Fictiv is transforming how teams design, develop, and deliver the next generation of hardware products. Our platform seamlessly connects hardware teams with manufacturers, to help companies get to market faster. Since its founding in 2013, Fictiv has helped innovators like Facebook, Tesla, and, IDEO take ideas from prototype to production.
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