Business Operations

The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of individuals with complementary skill sets. You will work collaboratively across Go-To-Market, Product, and Ops teams on a variety of strategic initiatives with a direct and quantifiable impact on our P&L. You will identify actionable insights, assess their impact, and lead execution & implementation. The role requires someone who is highly analytical and strategic, approaches problems in a structured manner, and is comfortable with ambiguity.

What excites you:

• Initiating, managing, and successfully executing new, cross-functional initiatives that increase alignment and create synergies across Plaid
• Partnering with other teams and functions to improve efficiency, productivity, and performance
• Developing and tracking key company KPIs to drive execution and identify opportunities for operational improvement
• Identifying and assessing the viability of new business opportunities, strategic initiatives, and partnerships for Plaid
• Building out processes and success measures and executing on initiatives to operationalize Plaid’s strategy in close partnership with cross-functional stakeholders

What excites us:

• A passion for financial services innovation
• 5-10 years of experience including 2+ years of investment banking, management consulting, or investing
• Strong analytical, financial modeling and presentation skills
• Ability to distill complex issues into structured frameworks and action plans
• Ability to thrive in an ambiguous environment with a high degree of autonomy
• Ability to build productive and positive relationships across the organization at all levels
• Ability to independently drive consensus across cross-functional teams and influence decision making
• Strong knowledge of SQL preferred