Developer Experience Engineer

<div class="content-intro"><p style="line-height: 1.2;">&nbsp;</p>
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<p><strong>About Gusto</strong></p>
<p><span style="font-weight: 400;">Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.</span></p>
<p><span style="font-weight: 400;">Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our </span><a href="https://gusto.com/about/careers/total-rewards"><span style="font-weight: 400;">Total Rewards philosophy</span></a><span style="font-weight: 400;">.&nbsp;</span></p></div><h3><strong>About this Role</strong></h3>
<p>This role will be a part of our Developer Experience Team at Gusto! The Developer Experience Team is a small but growing engineering team that empowers the 200+ Product Engineers at Gusto. Gusto Product Engineers move tens of billions of our customers’ dollars every year and the Developer Experience Team helps them work efficiently, securely, and enjoyably.</p>
<p>The ideal Senior Software Engineer will be able to understand the needs of Gusto Product Engineers, and build the appropriate tools and services. As part of the Developer Experience team you are engaged at all phases of the Software Development Lifecycle, building tools to increase efficiency during feature development, ensuring our continuous integration and continuous deployment process is efficient and delivers fast feedback, and provide observability tools to help engineers understand the behavior of our software in production.</p>
<h3><strong>Here’s what you’ll do (and we’ll support you so you’re great at it):</strong></h3>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Ensure our services communicate with each other seamlessly, have minimal downtime, and recover quickly.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with the rest of the engineering team on coming up with best practices for writing, maintaining and running reliable services.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Improve our infrastructure setup and deployment strategies.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Impact the productivity and happiness of our entire team with the tools you build. You'll be the daily recipient of hugs and high-fives from our engineering and support teams.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with the tools development team to improve our deploy pipeline.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Pager-duty rotation: Never fear! Most issues occur during work hours.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with our product engineering teams to ensure high performance of our services.</span></li>
</ul>
<h3><strong>You'll know you're a good fit for this role if you have:</strong></h3>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of experience in a Platform, SRE, or DevOps role using a Ruby/Kubernetes/AWS stack or similar technologies</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience w/ Buildkite or similar to design and implement sophisticated Release and Deploy tooling on Kubernetes</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Experience developing best practices to build out and maintain secure infrastructure, CI systems, service oriented applications, and more</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Enjoys working and deploying technologies such as Kubernetes, AWS, Ruby, Rails, MySql, and Redis</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Loves building tools enabling engineers to move faster, while maintaining security</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Understands the importance of security and compliance when working with personal data</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Tests infrastructure changes thoroughly and likes to double and triple check everything</span></li>
</ul>
<h3><strong>Learn more about the team:</strong></h3>
<ul>
<li style="font-weight: 400;"><a href="https://www.keyvalues.com/gusto"><span style="font-weight: 400;">Our Engineering Culture and Values</span></a></li>
<li style="font-weight: 400;"><a href="http://engineering.gusto.com/how-to-build-a-service-driven-engineering-team/"><span style="font-weight: 400;">How We Built a Service-Driven Team</span></a></li>
<li style="font-weight: 400;"><a href="https://engineering.gusto.com/tag/diversity-inclusion/"><span style="font-weight: 400;">Our Diversity Goals and Efforts</span></a></li>
</ul>
<p><span style="font-weight: 400;">Our cash compensation amount for this role is targeted at $147,000-$206,000 in Denver &amp; most remote locations, and $178,000-$243,000 for San Francisco &amp; New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.</span></p>
<p>&nbsp;</p><div class="content-conclusion"><hr>
<p><span style="font-weight: 400;">Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately <strong>2-3 days </strong>per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.</span></p>
<p>Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.&nbsp;</p>
<p>When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.</p>
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<p><span style="font-weight: 400;">Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.&nbsp;</span></p>
<p><span style="font-weight: 400;">Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to [email protected].</span></p></div>