Director, Total Rewards & Workforce Analytics

Do you believe that creators should have the ability to get paid for the value they give to their fans?

We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energising their fanbases.

Our user base has doubled in the last year alone, and we have paid over $2 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a Director Total Rewards & Workforce Analytics  to join our People team.

The Director of Total Rewards & Workforce Analytics will develop compelling executive and broad-based compensation programs which allow us to attract, engage and retain the talent needed to power our business strategy. They will also lead our Workforce Planning and Analytics function to support our continued growth and scale. This role will partner with the Chief People Officer to secure executive team and Board support for programs and practices anchored in Patreon’s mission, vision,  long-term strategy and values.  

What you would do:

• Manage the strategic review, design, implementation, and communication of our total rewards philosophy and programs. 
• Provide specific recommendations and plans that will enhance our ability to  attract,  motivate,  and  retain  talent  at  all  levels,  across  the world and drive its strategic and operational objectives. 
• Drive us towards  innovation  in  our  programs  where  appropriate  to deliver continuous improvement to  our people experience with compensation and total rewards. 
• Partner closely with senior management, the board, and  appropriate consultants to ensure  the company  has  a  competitive and progressive, comprehensive  and  cost-effective  approach  to compensation  offerings. 
• Provide ongoing  guidance to senior  management  on existing and  emerging compensation trends and competitive intelligence· Lead the development of communication plans, materials and presentations on our employee plans and processes to drive efficacy, understanding  and appreciation, as well as communicate the correlation of the plans with our business strategies. 
• Provide guidance and consultation to key stakeholders on all matters related to workforce planning, leveraging best in class analytics and insights.  Lead and drive our ongoing workforce development practices including location strategy, layers and spans and job architecture efforts. 
• Partner closely with finance on all  matters  related  to  headcount  management  and reporting.  Ensure regular, ongoing visibility to headcount and workforce trends and manage special projects as needed. Partners closely with Finance and Legal to ensure we meet compliance requirements for all of our programs and practices.
• In partnership with the Chief People Officer, work with the external compensation consultant to the Compensation Committee on the design and implementation of Board of Directors and Executive Compensation  programs; develop agenda, prepare materials and presentations for Compensation Committee meetings.·Partner with Legal, Finance and the external Compensation Consultant (when applicable)  to develop the Compensation Discussion and Analysis. 
• Build and effectively lead an exceptional Total Rewards  and Workforce Analytics team; ensure  they are technically strong, possess a high level of business acumen, are effective partners and capable of delivering results on time and at quality. ·Foster the development of talent, ensuring  their ongoing  skill  and  career development.

Skills you possess:

• ·12+ years global experience leading a Total Rewards practice (including EMEA and APAC), gained from an organization with a high degree of growth and complexity. Comprehensive experience in a public company in a similar role preferred. 
• Proven  experience  working closely with a Compensation Committee of a Board  as  well  as external compensation consultants. 
• Executive compensation experience required. 
• Experience  designing company-wide  compensation and  workforce plans and ensuring correlation with the business strategy. 
• Strong process and system improvement mindset, with the ability to lead the team towards continuous improvement and delivering a strong people experience.· 
• Knowledgeable on legislation impacting pay programs. 
• Demonstrated experience leading pay equity efforts and reporting, maintaining awareness of economic and pay practice trends within industry.
• Solid  foundation in compensation theories and practices. 
• Knowledge in SOX  and  regulatory compliance a plus.·
• People  Leadership:  exceptionally  strong  people  leader  with  ability  to  nurture talent; provide feedback and coaching; manage performance and deliver results through others.·
• Business Acumen: knowledgeable about external business trends and are able to translate them into  internal  decisions  and actions.  You  understand  general  business  conditions (e.g.,  social, technological,  economic,  political,  environmental  and  demographic  trends)  that  affect our industry and geography.· 
• Strategic  and  Analytical  Capability:  ability  to  think  globally,  strategically,  and objectively. Effectively translates data into actionable insights, strategies and financial plans with a phenomenal attention to detail
• Effective  Communication:  communicates  clearly  and  effectively  with employees  at  all  levels, board members, People Partners and external consultants. Strong verbal and written presentation skills including the ability to communicate complex ideas in a simple way and to tailor key messages and presentation style to multiple audiences.
• Influence and Collaboration: builds and sustains collaborative relationships at multiple levels in the company. Able to work through complex disagreements and conflict to achieve resolution. Builds  trust  by  including others, navigating tough tradeoffs/nuances, and keeping cross-functional  teams  focused on  company-first mindset.

Projects you may work on:

• Regional expansion in new global markets
• Job architecture refinement to support scaling business
• Manager education and empowerment on total rewards
• Review and refinement of total rewards portfolio; defining an industry leading total rewards philosophy that best matches our culture and value proposition

What you will have the chance to learn:

• Leading in a rapidly scaling, global environment
• Designing a total rewards philosophy built from the culture, out!

Who you'll work with:

At Patreon, you'll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

 Our Core Behaviors

• Put Creators First. Patreon is nothing without our creators. 
• Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons. 
• Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
• Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
• Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback. 
• Be Curious. You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.

Want to learn more about Patreon?

• Check out our reviews on Glassdoor
• Check to see if you know a Patreon teammate on LinkedIn

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