Baldwingroup

Enablement Systems Analyst (LMS Admin)

Posted 3 Days Ago

Be an Early Applicant

Bellevue, WA

Junior

Digital Media

The Role

The Enablement Systems Analyst is responsible for managing and maintaining Tanium’s Learning Management System (LMS) and lab-hosting infrastructure. Duties include overseeing operations, managing user accounts and permissions, providing technical support, collaborating across departments, and driving system improvements. The role demands a customer-service focus and expertise in learning platforms.

Summary Generated by Built In

The Basics:
The Enablement Systems Analyst is responsible for both the ongoing usage, monitoring, and maintenance of Tanium’s Learning Management System (LMS) as the Primary Administrator. This person will oversee day-to-day operations in the Tanium LMS, including the management of courses and content, providing support and best practices to other Enablement team members, actively troubleshooting and finding resolutions to systems issues, assisting learners with troubleshooting, and contributing to continuous system improvements and overall program efficiencies. He/She/They should expect to become a system expert and provide best-in-class customers service to internal and external learners. 
In addition, the Enablement Systems Analyst will act as a secondary Administrator in Tanium’s lab-hosting infrastructure tool. This function will include the management of internal and external data and content, contributing to ongoing system improvements, coordinating resolution of system issues, assisting learners with troubleshooting, and enabling other Enablement team members with system information and troubleshooting tips to help them perform their jobs more successfully. 
Working in alignment with Technical Enablement management, the Enablement System Analyst will also act as a consultant to other Tanium organizations to provide best practices and guidance for content hosting and delivery via the LMS. This individual should ideally have a thorough understanding of learning platforms and expect to become an expert to troubleshoot any technical difficulties. The ideal candidate can quickly and efficiently locate information, solve problems or roadblocks, and swiftly determine solutions with a customer-service focus and mindset. 
What you’ll do:
<ul>
<li>Manage and maintain the organization's LMS  </li>
<li>Configure the system to meet the organization's needs  </li>
<li>Manage user accounts and permissions  </li>
<li>Upload and validate course content  </li>
<li>Provide actionable learning data to key stakeholders  </li>
<li>Provide technical support to users  </li>
<li>Collaborate with other departments to ensure the LMS meets the organization's training and development needs  </li>
<li>Drive continuous system improvements through innovation and efficiencies  </li>
<li>Act as the primary liaison with the LMS vendor  </li>
</ul>
We’re looking for someone with:  
<ul>
<li>Must be a detail-oriented individual with strong organizational and multitasking skills  </li>
<li>Experience with LMS Administration required; Saba Cloud LMS preferred  </li>
<li>Strong technical skills  </li>
<li>Excellent problem-solving and troubleshooting abilities  </li>
<li>Strong communication and collaboration skills  </li>
<li>Ability to work independently and manage multiple priorities  </li>
<li>Knowledge of instructional design and e-learning development is a plus </li>
</ul>
About Tanium 
Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit <a class="Hyperlink SCXW204325621 BCX0" href="http://www.tanium.com/" target="_blank">www.tanium.com</a> and follow us on <a class="Hyperlink SCXW204325621 BCX0" href="https://www.linkedin.com/company/tanium" target="_blank">LinkedIn</a> and <a class="Hyperlink SCXW204325621 BCX0" href="https://twitter.com/Tanium" target="_blank">X</a>. 
On a mission. Together. 
At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   
We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 
Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   
What you’ll get
The annual base salary range for this full-time position is $50,000 to $145,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.
In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.
 
For more information on how Tanium processes your personal data, please see our <a href="https://www.tanium.com/privacy-policy/" target="_blank" data-auth="NotApplicable" data-safelink="true" data-linkindex="0">Privacy Policy</a>.
#Hybrid