Business Analyst

HouseCanary is creating a more efficient real estate marketplace, where its trusted property valuations help consumers and investors enjoy a frictionless experience in buying, financing, and improving their homes. By working directly with institutional investors, HouseCanary already powers more than $200 million in real estate transactions each month. Through partnerships with leading financial institutions, HouseCanary’s ComeHome platform will enable consumers to close on more than $100 billion of real estate transactions this year. HouseCanary recently raised $65M in Series C funding as our team continues our hyper-growth. Founded in 2013, HouseCanary has built its reputation on developing unique analytics for the $30.7 trillion residential real estate market, based on big data and refined through machine learning. By combining this technology with its nationwide brokerage, HouseCanary is uniquely positioned to connect investors and consumers alike to the information that they care most about in an effort to modernize and streamline the home buying and home ownership process.

About the Team

The Business Analyst reports into the Onboarding Project Manager and plays a key role in the analysis, evaluation and documentation of client needs as part of HouseCanary’s ComeHome product onboarding team. This role will partner with key members of various HouseCanary teams (Product, Customer Success, Sales, Engineering) to help ensure a smooth implementation/onboarding for our customers. The Business Analyst will also work closely with external (client facing) teams to solicit and clearly document business and technical requirements related to implementation of the ComeHome product.

What You’ll Do

• Works closely with onboarding Project Manager and Software Integration Engineer as a key member of the implementation/onboarding team. 
• Works directly with customers to understand and document business and technical requirements for implementation of HouseCanary Products.
• Works with implementation and product teams to prioritize initiatives based on business needs and requirements.
• Supports the implementation of new customers, products and/or services, including participation in user acceptance testing in production or beta environments.
• Demonstrated experience/ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Conducts business process evaluations, interviewing internal and external customers, to gain technical knowledge of business requirements.
• Actively contributes to the results of a team and works towards achieving team goals and objectives.
• Experience creating detailed documentation, reports, or illustrations and walking through outputs both internally and externally.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Ensuring solutions meet business needs and requirements.
• Perform user acceptance testing.
• Evaluate impact of proposed solutions on stakeholders and users (change management).

What You Have

• A bachelor’s degree in business, computer science, or information technology related field.
• A minimum of 3-5 years of experience in client-facing business analysis or a related field.
• Exceptional communication skills and ability to work with diverse groups (business and technical)
• Exceptional analytical and conceptual thinking skills.
• Experience with business intelligence and analytics tools.
• Advanced technical skills.
• Excellent planning, organizational and documentation skills.
• Competency in Microsoft and Google applications including Word, Excel, and Outlook.
• Familiarity/Experience with Atlassian Tools (Jira / Confluence) is a plus.
• Familiarity/Experience with API’s and JSON is a plus.
• A track record of following through on commitments.
• A history of contributing to and supporting successful projects.
• Desire to be a part of a highly collaborative team.
• Flexible and adaptable in approach.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. HouseCanary is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (For example - she/her, he/him, they/them, etc).