Insights & Market Research Lead

About Skillz:

Skillz is the leading mobile games platform connecting players in fair, fun, and meaningful competition. 

The gaming industry is larger than movies, music, and books, with more than 2.7 billion gamers playing monthly and 10 million developers worldwide. Mobile is the fastest-growing segment of the gaming market, expected to increase from $86 billion last year to $161 billion in 2025. 

As the first publicly-traded (NYSE: SKLZ) mobile esports platform, Skillz has pioneered the future of the gaming industry. The Skillz platform helps developers build multi-million dollar franchises by enabling social competition in their games. Leveraging its patented technology, Skillz hosts billions of casual esports tournaments for millions of mobile players worldwide, and distributes millions in prizes each month.

Through its philanthropic initiatives, Skillz has harnessed the power of its platform to transform the way nonprofits engage with donors, enabling anyone with a mobile device to support causes such as the American Red Cross, Susan G. Komen, American Cancer Society, and NAACP by playing in Skillz tournaments.

Skillz has also earned recognition as one of Fast Company’s Best Workplaces for Innovators, San Francisco Business Times’ Best Places to Work, Parity.org’s Best Companies for Women to Advance, Fast Company’s Most Innovative Companies, a two-time winner of CNBC’s Disruptor 50, one of Forbes’ Next Billion-Dollar Startups, and the #1 fastest-growing company in America on the Inc. 5000. 

What We’re Looking For:

Skillz’s Market Research & Insights team is looking for two talented Insights Leads to manage Player Insights and Developer Insights. These positions report to the Head of Market Research & Insights and will serve a critical role in helping the Company unlock powerful insights to drive growth.

What you will do:

• Lead all aspects of Market Research: Manage market research projects from start to finish, including research design, questionnaire development, data collection, data analysis, and reporting. Must be able to manage medium complexity research projects independently. 
• Develop Deep Customer Understanding: Build a deep understanding of gamers/ developers, their needs, motivations and tensions to inform strategic business decisions.
• Demonstrate Market Research Breadth: Work with a variety of qualitative and quantitative tools and research techniques including primary and secondary data sources. Will execute internally-led research on the Skillz platform as well as collaborate with external research partners. 
• Demonstrate subject matter expertise: Must have experience with brand tracking/ customer satisfaction, attitude & usage studies, human centered design/ ethnographic research, audience research, and/or persona development. Experience with concept testing, copy testing and/or advertising effectiveness research preferred but not required.
• Lead Data Synthesis: Analyze information across multiple data sets to identify key insights and translate research findings into a clear concise story with solid recommendations that help shape business decisions.
• Amplify Storytelling: Persuasively communicate research findings to a variety of stakeholders, influence across teams and levels, and leverage consumer insights to drive business decisions. 
• Communicate with Impact: Provide strong thought leadership to a variety of stakeholders, clearly communicate research ‘so what’s’ across levels, and persuasively present research findings to small or mid-sized audiences.

Your Skillz:

• Bachelor’s degree or equivalent work experience
• 8+ years of market research experience
• 3+ years of experience in a market research role at a technology, entertainment or consumer products company
• Demonstrated ability to lead qualitative and quantitative research with medium complexity
• Must be highly flexible and comfortable working on a nimble research team with limited resources in a high change environment. 
• Must be comfortable leveraging DIY, internally-led research and full service vendor-led research.

Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance.