Key Account Manager

Quantcast is hiring a Key Account Manager to work on our Account Management team in our San Francisco office.

As the real-time pulse of the Internet, Quantcast runs the world’s largest AI-driven insights and measurement platform directly quantifying over 100 million web destinations. Using machine learning to drive human learning, Quantcast provides brand marketers and publishers with meaningful audience insights, predictive targeting and measurement solutions across the customer journey.

As a Key Account Manager, you will ensure success of currently running business, delivering world class customer support in order to exceed expectations of retaining and growing the business. You will cultivate new partnerships and consult with clients to uncover their business needs and how our products can grow their business.

Responsibilities

• Act as the main point of contact for servicing clients, resolving client issues in a timely manner
• Develop account strategy that will maximize the amount of advertiser spend with Quantcast
• Partner closely with the Sales team to ensure that the onboarding of new clients is accomplished in a timely and efficient manner
• Ensure agreed upon deal is successful by consulting with clients on their business objectives and providing product solutions to meet objectives
• Serve as a liaison to clients regarding new product launches and advertising opportunities while ensuring that clients are satisfied with their business growth

Requirements

• 7+ years of media experience
• Demonstrated ability to learn new methods, procedures, techniques
• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
• Strong understanding of programmatic, attribution, and the overall digital advertising landscape

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Quantcast is an advertising technology company and the creator of an innovative intelligent audience platform that empowers brands, agencies and publishers to know and grow their audiences online. Our solutions are leveling the playing field for our customers when it comes to effectively reaching audiences online and helping them power a thriving free and open internet for everyone. Founded in 2006 and headquartered in San Francisco, Quantcast has employees in 20 offices across 10 countries.

We are committed to building an inclusive and diverse environment where everyone can be their authentic self. We work to ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Recognizing the importance of flexible work environments, Quantcast has adopted a hybrid work model. The model gives employees the opportunity to work from home two days a week and work in the office for team collaboration for the remainder of the time. The effectiveness of the implementation may differ based on location or team, so please consult with your manager for further information. Through at least the end of 2021, we are providing additional flexibility, including relaxing the in-office schedule and offering flexibility around the number of days and which day one is required to be in the office. Hybrid employees can also work remotely for two weeks each year or apply for our fully-remote work program. To ensure the safety of everyone, all U.S. employees working from a Quantcast office or who meet clients are required to be vaccinated against COVID-19. Outside of the U.S., we encourage all employees to get vaccinated.