About the role
We are looking for a leader with operational excellence to lead our Anti-Money Laundering (AML) Know Your Customer (KYC) and Transaction Monitoring operation teams which sits within our Financial Services Operations team. With high growth in the team’s people and processes, we need an operational partner to deliver in assisting with the development, implementation, and maintenance of our Know Your Customer (KYC) and our transaction monitoring operations program. As the KYC/Transaction Monitoring Manager at Chime, you will work to lead the transition of our AML operation workflows away from the AML Strategy team and manage the day to day operations of the AML team under the Financial Services Operations umbrella. You will collaborate with senior management in developing strategy, business plans/objectives for the AML operation team.
In this role, you can expect to
- Manage the daily operations of AML staff by overseeing alert/case volumes and providing ongoing coaching, guidance, and training
- Interlace with Vendor management and vendor staff
- Responsible for management functions including new employee selection, employee development, performance evaluation, and corrective action
- Create and implement unit objectives and policies and procedures to meet organizational goals and objectives
- Oversees and manages designated AML prevention and detection environments and ensures regulatory and reporting requirements are met
- Lead training sessions on AML awareness and processes. Maintain AML expert knowledge and keep abreast of money laundering typology trends
- Build tactical and scalable solutions for operational teams to manage compliance tasks and risks
To thrive in this role, you have
- 5 or more years of AML or financial crimes management or other relevant experience
- 2 or more years of direct team lead, supervisory or management experience
- Knowledge of KYC/EDD and Transaction Monitoring related workstreams
- A strong analytical and metrics driven approach to create substantiated solutions.
- The ability to work in a fast paced, highly structured, deadline driven culture
- Independently perform complex assignments, conduct problem resolution, and identify and execute enhancements for the operations team
A little about us
We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances.
Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!
We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.
What we offer
- 💰 Competitive salary based on experience
- ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
- 📝 Quarterly stipend to spruce up your home office
- 🏝 Generous vacation policy and company-wide Take Care of Yourself Days
- 🖥 Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service
We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with federal, state, and Cook County ordinances. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
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