Lead Analyst, Consumer Product Analytics

About the role

We’re hiring a Lead Analyst who will focus on new product initiatives within consumer product analytics. Through user funnel analysis, data science modeling, experimentation, and dashboard development, you will surface product insights and recommendations to build delightful consumer experiences that solve member concerns. You will be responsible for the success of multiple work streams and work closely with consumer product managers and engineers to foster our data-driven product development culture, inform our product roadmaps, and create a deep understanding of member behavior.

For Colorado based roles: In accordance with applicable law, this role has an annual starting salary of $149,000 plus bonus, a competitive equity package, and benefits (see below). The actual pay may be higher depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Define key metrics used to measure the success of our consumer product experiences and develop dashboards to surface insights to drive decision making.
• Build a deeper understanding of our members needs and use predictive analytics to develop strategic product and business opportunities for Chime.
• Closely partner with product, engineering, and operations to translate your data insights into product features or recommendations; you will partner with product to drive roadmap development.
• Lead experimentation by providing guidance on which experiments to run, how they should be run, and evaluating the impact on our key metrics.
• Foster a data-driven, test-and-learn culture with your passion for telling stories with data.

To thrive in this role, you have

• A quantitative degree in a field like Statistics, Economics, Mathematics, Operations Research, or Engineering. Advanced degrees preferred.
• 7+ years in analytics. B2C product analytics and FinTech experience preferred.
• 2+ years direct or indirect management experience overseeing the work of 2-4 team members.
• Advanced SQL skills - familiarity with window functions and query optimization.
• A high level of comfort delivering reporting and insights within a data visualization platform (eg Looker, Tableau).
• Exposure to a scripting language like Python or R and relevant data science packages.
• Proven experience with data science, experimentation, and statistical analysis used to guide decision making.
• Excellent communication skills, a record of working cross-functionally to achieve results.

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 📝  Quarterly stipend to spruce up your home office 
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🖥  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

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