We're transforming the grocery industry
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together.
Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.
OVERVIEW
As we continue our fast growth, we are looking to add to our Business Development team. We are hiring a Portfolio Manager to manage retailers who have signed on to join the platform. In this role, you will have responsibilities including, but not limited to, launching new partners, driving key business insights and recommending scalable growth strategies, implementing new operational processes, managing client needs and selling new offerings and opportunities.
ABOUT THE JOB
- Manage relationship with multiple external Instacart retail partners
- Develop a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
- Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
- Collaborate on the launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
- Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
- Lead the business development initiatives with external partners to bring and on-board new services, products and initiatives to help grow partner and Instacart revenue
- Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
- Devise strategies to help retail partners grow their business on Instacart
- Support managers in strengthening partnerships through analytics and reporting
- Engage, educate, collaborate, and problem solve with external partners at all levels of the organization
ABOUT YOU
- 2-5 years previous experience, preferably with multi-unit partners (stores, vendors, accounts, etc)
- Excellent communication skills with the ability to distill complex issues
- Highly organized, self-motivated and process oriented
- Experience with large data sets and ability to extract business insights from analysis
- Comfort with ambiguity and a rapidly evolving business landscape
- Solid stakeholder management skills, both for internal and external stakeholders
- Quick communication response times
- Ability to manage across functions and present to leadership
- Creative problem-solver
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Accommodations & Accessibility
At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.
What We Do
Instacart is a North American leader in online groceries and one of the fastest growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring everyday essentials and fresh groceries to consumers in the U.S. and Canada in as fast as an hour. Instacart has partnered with the most popular national and regional retailers.
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