In Global Skilling (GS), our mission is to inspire every person and organization on the planet to reach their potential through learning. With technology evolving rapidly, having a skilled workforce is more important than ever. We believe that making learning accessible to all is key to fostering a diverse and inclusive culture, helping people excel both personally and professionally, and igniting innovation.
We are looking for a strategic, analytical, and collaborative individual to join the Content & Insights team as Principal Security Content Manager. In this role, you will lead a team developing technical training on products across Microsoft’s Security products and technologies for both internal and external learners. You will work lead a team of technical writers to produce and maintain a portfolio of accurate, informative, and educational training content that helps our sellers and customers become knowledgeable and skilled at selecting, deploying, and managing Microsoft Security solutions.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
The development and maintenance of Microsoft’s Security training content, including motions to ensure content freshness and shipping new content artifacts timed with product launches.
Developing and managing stakeholder relationships with product and marketing teams to align security content creation and releases with evolving product and GTM motions.
Adopting agentic approaches to content creation, including providing requirements for agentic tools.
Developing hands-on and interactive experiences to help learners gain experience working with Microsoft Security products.
Collaborating with a peer Credentials team to introduce new Security credentials and advise on credentials portfolio evolution.
Designing metrics to measure success and collaborating with analytics peers to ensure continuous improvement.
Culture: Be a trusted partner to executives and an active participant in Global Skilling strategy and planning.
Other
Embody our Culture and Values.
Qualifications
Required/Minimum Qualifications:
- 10+ years experience in technical content creation OR equivalent experience.
- 3+ years people management experience.
Preferred/Additional Qualifications:
- Experience authoring business and technical requirements for complex end-user experiences with multiple engineering dependencies.
- Experience creating frameworks and articulating organization-wide strategies with an outside-in perspective.
- Excellence in communication and stakeholder management.
- Experience defining success metrics and measuring impact.
- Experience with tech industry learning products and content types, including instructional design standards.
- Experience with managing and maintaining a catalogue of technical training content.
- Experience with Microsoft and competitor security products.
- Experience adopting agentic processes and tools for content creation.
- Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).
#E&OJobs
Technical Writing M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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