Product Manager, Nearby & New Use Cases

About the Team

The Nearby & New Use Cases team mission is to make DoorDash the #1 food app for any occasion. Customers will discover restaurants and plan their eatable moments - takeout, delivery, or dine-in - in the most convenient and rewarding way with a single app. Restaurants will attract new customers, grow their business, and improve their in-store operations by powering all their use cases with DoorDash.

Organization Focus Areas:

• Pickup - This team powers our primary use case outside of delivery today, helping customers save time on takeout orders by ordering ahead with DoorDash. You'll partner with engineering, operations, design, and other cross-functional teams to enable Pickup as a daily habit for as many customers as possible. To do so, you'll unlock incremental selection (by building products that make Pickup a great fit for as many merchants as possible), make it the most convenient and reliable way to order (with real-time order updates and high quality pickups), and engage customers with a rewarding experience each time (leveraging Dashpass, loyalty, and our discovery experience to make DoorDash the best-in-class option for every customer).
• Dine-In - This team is building the third pillar of our offering to restaurants, helping customers discover and book in-store dining experiences at their favorite places nearby (in addition to placing pickup and delivery orders). As the world opens up again, merchants and customers are looking for ways to dine out in a safe, convenient and rewarding way; you'll partner with engineering, operations, design, and other cross-functional teams to build this future at DoorDash. You'll shape DoorDash's dine-in strategy from 0 to 100, testing new products that help customers book tables with confidence, engage with new restaurants, while improving in-store operations for restaurants and their staff.
• Nearby - This team is creating the best product for helping customers discover restaurants around them for pickup, dine-in, and delivery. You'll partner with engineering, operations, design, and other cross-functional teams to build a platform for local discovery that helps customers decide where to eat on DoorDash when they're hungry (not just when they've already decided on getting delivery from their favorite restaurant). To do so, you'll invest heavily in making the map the best source of information on restaurants nearby, help customers discover and plan nearby experiences, and then make that engagement actionable by helping folks order and book tables with DoorDash.
• Local Experiences - This team is building the nearby experience beyond restaurants, helping customers discover and book events, appointments, tickets & more. As more customers begin to use DoorDash to plan their meals in the real world, you'll partner with engineering, operations, design, and other cross-functional teams to build the ability to plan any other experience in or around their neighborhood. Local experiences are a new frontier for DoorDash, and you'll shape our strategy from 0 to 100, testing new offerings that help customers plan their nights out, book everyday services, and attend the events they care most about.

We're excited about you because…

• Track record of impact - you've been in the trenches and have a proven track record of driving significant, company-wide impact
• Bias to action and agility - you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
• "Break through walls" mentality - you are always pushing the envelope of what is possible and can figure out a way to make almost anything happen. You're a playmaker.
• "Customer-centric" product instinct paired with an ability to balance multiple users' needs and business impact
• 4+ years of Product Management experience

Why You'll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.

We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.

We are learners – Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that  people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.