Why TrueAccord?
TrueAccord is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing a personalized digital experience that guides lenders and consumers through this challenging financial process.
With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
The Role:
We are looking for an experienced Product Manager to join our growing team. The ideal candidate will be responsible for driving product initiatives from inception through execution. This role will have a focus on building exceptional products for our clients as well as internal stakeholders. You will work closely with Engineering, Design, Implementations, and Client Success teams to launch and iterate on innovative ideas to enable our rapid growth. You will be challenged to think critically, act boldly, and make a big impact on a dynamic team. Join TrueAccord and help us continue to re-imagine the debt collection industry.
Responsibilities:
- Own delivery of product initiatives from end to end.
- Be the voice of the customers and clients to understand their product and process needs.
- Lead data analysis and discovery to create comprehensive business cases that inform product improvements.
- Be a key player in helping us exceed our revenue and retention goals.
- Define core product metrics to measure success with an emphasis on accuracy and relevance.
- Collaborate with our internal engineering, client success, implementations, and UX teams to ship new, dynamic features, and improve upon existing ones.
- Prioritize feature requests, guiding the team in making intelligent and pragmatic trade-offs.
- Investigate and propose key areas of product investment.
Requirements:
- 3+ years in Product Management Proven track record of managing successful launches
- Advanced analytical skills and a sharp eye for process improvement
- A goal-driven and detail-oriented approach to product management
- Experienced in working cross-functionally and navigating stakeholder management
- A passion for innovation and a mind for creative problem-solving
- Exceptional written and verbal communication skills
- Focus on rapid and continuous product improvement with an emphasis on quality and scalability
Bonus Points:
- Previous experience working in FinTech
- Understanding of B2B products and companies
- Previous experience building high quality client integrations
Benefits, Perks, and Culture
- Everything you need to work remotely
- Work with talented and motivated people in a fast-paced, mission-driven environment
- Medical/dental/vision insurance, 401k (with match), flex spending plan, and life insurance
- Family-friendly policies - parental leave, flexible work from home
- Unlimited PTO
- Transportation benefits
TrueAccord is a distributed company with a major presence in the San Francisco Bay Area and Lenexa, KS. We offer a healthy work environment that continuously builds an inclusive and diverse culture where everyone is able to develop the best version of themselves. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.
Our Dedication to Diversity & Inclusion
TrueAccord is an equal opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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