Senior Analyst, Consumer Product Analytics

About the role

Chime is expanding our features to assist members better manage their money and accounts. We’re hiring a Senior Product Data Analyst to join the Manage Money Analytics team who will lead the ideation and scalability of our newest feature. Through experimentation, user behavioral analysis, data science modeling, and dashboards development, you will surface product insights and recommendations that will increase product adoption, engagement and retention of our members.   

In this role, you will work closely with product managers, user research, engineers and operational stakeholders to foster our data-driven product development culture, inform our product roadmaps and create a deep understanding of member behavior.

For Colorado based roles: In accordance with applicable law, this role has an annual starting salary of $126,000 plus bonus, a competitive equity package, and benefits (see below). The actual pay may be higher depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Partner with product, engineering, research, and design to translate your insights to guide product development.
• Conduct deep user behavior analysis and/or modeling to guide future product roadmap to assist members achieve financial stability and identify future opportunities for Chime’s growth. 
• Own strategic discussions with stakeholders 
• Lead experimentation by providing guidance on defining success metrics and data requirements, how they should be run, evaluating our key metrics’ impact and providing future direction. 
• Foster a data-driven, test-and-learn culture with your passion for telling stories with data.
• Collaborate with analysts and other functions to help bridge business questions and technical (data / computational) solutions.

To thrive in this role, you have

• 5+ years in analytics experience with 1+ years in product analytics, leveling will be determined based on experience. B2C and FinTech experience preferred.
• A quantitative degree in a field like Statistics, Economics, Mathematics, Operations Research, or Engineering. 
• Expertise in SQL - familiarity with window functions would be a good sign.
• Familiarity with data science programming languages like R and Python is preferred.
• Hands-on experience with BI/Visualization tools (Looker, Tableau, PowerBI, etc).
• Experience with experimentation and statistical analysis used to guide decision making.
• Excellent communication skills, a record of working cross-functionally to achieve results.
• Ability to think holistically to solve business problems at hand and navigate through ambiguity.

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 📝  Quarterly stipend to spruce up your home office 
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🖥  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.