Senior IT Systems Engineer- Remote

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  

Job overview

We are a rapidly growing San Francisco-based digital healthcare company and we are looking for passionate, seasoned Senior IT Systems Engineers to help us scale and mature our information technology department.

About you:

In this role, you will help design, build, and maintain a vast array of corporate systems and applications necessary to power our continued success. We value self-motivated, disciplined and service-oriented IT professionals who seek a collaborative environment and the opportunity to make a strategic difference. You should be proactive in learning new technologies and ready to lead technical work.

Your impact:

The Senior Systems Engineer plays a technical leadership role in building, implementing, and maintaining secure, robust, and scalable technology. This position will be a self-motivated individual who can drive decision making and solve problems; have excellent project management and overall management skills; and must be proactive and deadline oriented. This individual will not only have to be highly experienced in network and system infrastructure administration but also highly collaborative across the organization and interpersonal.

What you will do:

• Empower health coaches to make a positive impact on the health outcomes and happiness of our participants
• Solve big problems to help the company automate, scale and mature.
• Own corporate networks including Palo Alto firewalls and VPN, Meraki LAN and WLAN infrastructure
• Own Windows Active Directory. 
• Own a portfolio of SaaS applications including Google G Suite, Okta, Sophos Cloud, Dropbox, Netskope, Alert Logic, CloudFlare, and many others
• Design and document operational procedures and systems architectures.
• Work closely with our information security and compliance departments to keep our data safe.
• Provide technical support for computer systems, networks, applications and services.
• Automate the provisioning of Mac and PC notebooks
• Participate in the long-term strategy and planning for security, technical architecture, and operations at a rapidly growing company.

What you need for this role:

• 5+ years of relevant experience
• A strong work ethic and a desire to provide exceptional service
• The ability to troubleshoot and manage LAN, WAN and WAP devices
• Solid experience managing AWS infrastructure
• Expert knowledge administering Okta infrastructure
• A track record of successfully deploying and managing SaaS applications
• Experience managing Mac OS X, Windows desktops, via JAMF Pro and Workspace ONE
• Solid background in Microsoft Active Directory and managing Windows endpoints
• Familiarity with ZenDesk or equivalent issue management system
• A collaborative mindset with a desire to share and absorb skills and information to create a stronger, more knowledgeable, and capable team
• Demonstrated success creating and maintaining Ansible playbooks to manage Palo Alto Networks and Windows Server virtual machines

Bonus points for:

• Experience with integrating HRM, Active Directory, and Okta
• Comfortable with HIPAA, HITRUST, SOC 2 and general health care industry controls
• CCNA, MCSE, CCA and/or AWS certified preferred

Benefits:

• Competitive salary
• Stock options (extended post termination option exercise window for Omadans who are with us 3 years or more)
• Flexible vacation to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Two giftable Omada enrollments per calendar year
• ...and more!

About Omada Health: Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. Working with health plans, employers, and health systems, the company delivers personalized interventions for individuals dealing with chronic conditions, musculoskeletal issues, anxiety, and depression. Combining data-powered human coaching, connected devices, and curriculums tailored to an individual’s specific conditions and circumstances, Omada has enrolled more than 450,000 participants across all 50 states. Omada’s partners include major employers across the country, including Costco and Iron Mountain, as well as leading health plans, such as Cigna and Kaiser.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.