Senior Learning and Development Specialist

The Role:

Minted is seeking a highly motivated and enthusiastic Senior Learning and Development Specialist to support the growth and success of our employees. You will play a critical role in managing our various learning and development courses and onboarding programs, ensuring our employees continuously grow and advance their skills and knowledge.

Our founders and co-CEOs believe passionately in everyone at Minted having vibrant careers, and you’re here to make sure that passion is institutionalized and lives long after they’re gone. Every promotion, lateral job rotation, and employee testimonial is a sign of your success. In this role, you should be exhilarated by helping your colleagues learn and grow. Excellent communication skills (written and verbal) are essential. If you have experience designing e-learning courses and designing successful onboarding programs, we’d love to meet you!

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You Will:

• Redesign Minted's company onboarding, ensuring that new employees are set up to embrace our core values and to exceed at their roles
• Oversee our various corporate learning & development courses, bundling them into a coherent learning framework to promote vibrant careers
• Ensure that our managers are well-equipped to be effective people managers
• Establish partnerships with outside universities and vendors to support Minted's commitment to lifelong learning and development
• Partner closely with Minted's HR business partners and leaders about individual department learning needs
• Collaborate with our Customer Operations L&D Manager to ensure that the entire company’s learning frameworks are in sync and elevated
• Continuously assess the success of our development plans and help our employees make the most of the learning opportunities available to them

You Are:

• Comfortable with ambiguity and can easily break down nebulous problems into manageable components
• An optimistic and positive relationship-builder who enjoys connecting with new people and helping them succeed
• A creative problem solver and critical thinker, with the ability to resolve issues independently, or escalate when needed
• Extremely empathetic, energetic, and passionate about representing the Minted brand in a professional and positive manner
• Excellent communication skills, both verbal and written; sharp business acumen

You Have:

• 4+ years of proven experience as an L&D Manager, Training Manager, or similar with current knowledge of effective learning and development methods 
• Familiarity with curriculum development, instructional design, and learning experiences (responsive preferred)
• Experience with G-Suite / MS Office, Monday or Trello, and familiarity with different Learning Management Systems (LMS) preferred
• Experience with working in fast-paced environments and comfort with ambiguity
• Strong sense of urgency and good judgement for when urgency is required
• Degree in Business, Psychology, or a related field preferred. Professional certification (e.g. CPLP) is a plus

About Minted:

Minted is a design platform bringing the best in independent design to consumers everywhere. The company's art, stationery, and textiles products have reached over 75 million homes worldwide.

Minted uses technology to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships. 

Minted is headquartered in San Francisco, CA and currently employs 350+ full-time employees plus additional temporary workers during the holiday season. The company has raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. Minted's Job Applicant Privacy Policy.