Bungalow is the largest and fastest-growing roommate living company in the United States. We’re on a mission to create a world where everyone can truly feel at home, wherever they want to live.
We work with homeowners across the US to take the hassle out of property management and maximize what they earn so we can provide renters with the best homes the market has to offer.
And we know it can be challenging living with roommates, but we believe it’s worth it. We’re removing the hassle from moving and everyday living, and providing an affordable product that helps people live in the cities where they have better access to opportunity.
Join our community! We are looking for a user-centric senior product manager who is passionate about our mission and our customers. In this role, you’ll be focused on driving user growth by defining the product strategy and roadmap and owning key optimizations through all stages of the customer lifecycle. You will spend the time to understand our customer’s needs, delve into the data to understand behaviors and sharpen their instincts to anticipate non-obvious opportunities that will change the trajectory of our product.
In this role, you will also work with designers, engineers, analysts, marketers, and other team members within the organization to ensure that our product reaches customers and provides a remarkable, delightful experience. Your job will include identifying growth levers for the product, building new experiences where needed, and iterating and taking risks to drive long-term success. You’re comfortable with ambiguity, works well cross-functionally and has an owner’s mentality.
#LI-Remote
What you'll do:
- Lead the ideation, development, and launch of innovative products for our customers
- Build the growth backlog, experimentation process, and strategic vision
- Hypothesize, develop, measure and iterate while leveraging insights to inform product direction
- Influence key stakeholders throughout Bungalow to align intent, resources, and prioritization
- Partner closely with the Growth and Marketing teams to drive user traffic to Bungalow surfaces and optimize communications across key customer touch-points
- Lead a cross-functional team of engineering, design, operations, and marketing in delivering products quickly while maintaining a high standard of quality
Challenges you'll solve:
- How do we reduce the time it takes for residents to find their perfect home? How can we be the best product for residents in the market?
- How do we optimize the funnel experience through innovative products like roommate chat, self-guided tours, shared group applications, and more?
- How do we create happy homes by crafting an amazing resident experience?
- How do we make moving in and moving out experience magical?
- How do we effectively service residents by managing and supporting requests, communications, collecting rent, and more?
Who you are:
- 4+ years of product management experience
- Track record of successfully launching and growing consumer software products and services with a team of cross functional partners
- Beyond just launching new products, you are passionate about continuous product and process improvement and can optimize for managing a portfolio of small, medium and large releases
- Experience designing intuitive products based on qualitative and quantitative insights
- Strong analytical skills, competence in SQL, and experience with tools for doing data analysis
- Exceptional prioritization and project management skills
- Excellent verbal and written communication skills, and ability to influence cross-functional teams
- Self-driven and motivated to work in a fast-paced, dynamic environment
- Nice to have: Growth experience working on SEO, SEM, Paid Growth, Lifecycle Marketing projects
What we value:
- Build better. Always challenge the status quo, constantly look for ways to improve across the entire organization.
- Focus on impact. Ruthlessly prioritize and continue to ask: "Does it scale?"
- Community first. We always look for ways to make our applicants, customers, and teammates feel more at home. We are the steady & trusted source for members new and old.
- Feedback obsessed. We are constantly looking for feedback (from customers & teammates) in order to find ways to improve our experience across all facets of the organization. We never settle for the status quo, we consistently drive progress and growth by challenging our mindset, and iterating our processes.
- Move fast. We are less afraid of making mistakes than we are of losing opportunities by moving too slowly. We are a culture of builders & innovators.
- Be an owner. You are the expert & ruler of your domain. If you see something broken, fix it or work with the team to make sure we are always at our best. Always look for ways to improve organizationally and personally.
More about our (FTE) Benefits
Whether you work in an office or a distributed team, Bungalow is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: generous time off to relax and recharge, beautiful offices, commuter benefits, team happy hours and continuous learning! Now the ultra important stuff: we also have world-class healthcare, vision and dental insurance- we have your back!
Applicant Notice
The California Consumer Privacy Policy Act (the "CCPA") obligates covered businesses to disclose to consumers (including employees and job applicants), at or before the point of collecting personal information ("PI"), the categories of PI to be collected and the purposes for which the categories of PI shall be used.
In the course of the job application process, we may collect the following categories of PI for the purposes of evaluating you as a job applicant:
- Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, social security number, or other similar identifiers;
- Professional, education, or employment-related information;
- Other information you voluntarily provide to us, including, without limitation, demographic information, benefits information, or family and dependent information.
Currently, we are implementing procedures in order to reduce the risk of spreading the COVID-19 virus in and throughout the workplace. Therefore, we are notifying you that if you visit our physical offices and facilities for an interview, we also may collect the following additional category of PI: medical and health information. Specifically, we may collect your body temperature along with information about whether you have or display certain symptoms such as fatigue, cough, sneezing, aches and pains, runny or stuffy nose, sore throat, diarrhea, headaches, or shortness of breath, whether you have recently been in close contact with anyone who has exhibited any of these symptoms, and whether you have recently been in contact with anyone who has tested positive for COVID-19.
We will not collect any additional categories of personal information or use your personal information collected for any other purpose without providing you with additional notice consistent with the CCPA.
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