At Nuna, our mission is to make high-quality healthcare affordable and accessible for everyone. We are dedicated to tackling one of our nation’s biggest problems with ingenuity, creativity, and a keen moral compass.
Nuna is committed to simple principles: a rigorous understanding of data, modern technology, and most importantly, compassion and care for our fellow human. We want to know what really works, what doesn't—and why.
Nuna partners with healthcare payers, including government agencies and health plans, to turn data into learnings and information into meaning.
YOUR TEAM
The Design team at Nuna designs experiences for a complex ecosystem of people, products, and services in the healthcare industry. We embrace an anthropological approach to design: curiosity, respect, passion, narrative, and systems-thinking fuel our success. We also have a deep appreciation for the crafts of design and research—we like to geek out over typography, grids, color, microinteractions, design studios, journey maps and developing and sharing compelling, change-making insights.
YOUR IMPACT
- Understand and advocate for our customer’s needs and goals.
- Design the end-to-end product experience from early sketches and user flows to detailed interactions and pixel-perfect visuals.
- Give and solicit feedback from designers and cross-disciplinary partners throughout the design process.
- Lead user research and synthesize insights into user stories, journey maps and other visualizations that will help leaders align on the problem we should solve for.
- Translate user research findings into product and usability improvements.
- Extend and evolve our design pattern library.
YOU BRING
- Demonstrated history of taking initiative, leading an end to end design process, and getting things done at the appropriate level of polish against tight timelines.
- A compelling portfolio of work that demonstrates high-quality design work that also tells a story that you are a deep design thinker.
- Proven impact applying design strategy methodologies to produce successful outcomes from discovery through to implementation.
- Demonstrated experience designing and building end-to-end product experiences.
- Experience drawing from a variety of research methods–interviews, observation, diary studies, prototyping, surveys, user testing, and experiments–at different stages of the design process: to inspire early design work, inform the initial opportunity, collect formative feedback to support iteration, and validate a go-to-market solution.
- Experience in designing analytics products including dashboards, data visualizations and data storytelling for enterprise customers.
- A degree in Design, Human-Computer Interaction or related field or equivalent experience.
BONUSES
- Experience with service design
- Experience with healthcare payers and provider systems
- Experience designing SMS-first user experiences
Nuna is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics and/or veteran status.
What We Do
Our data-driven products and services power value-based payment arrangements and facilitate high-value healthcare delivery.
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