Join the Intelligent Conversation and Communications Cloud (IC3), the platform powering Microsoft Teams, Microsoft 365 Copilot, and next-generation AI experiences for millions of users worldwide. We are building the infrastructure that transforms real-time conversations, meetings, voice, video, and collaboration signals into intelligent, actionable experiences.
As a Software Engineer II, you’ll design, build, and operate large-scale distributed systems that enable AI-powered voice agents, multimodal intelligence, and agentic experiences across Microsoft products. This is an opportunity to work at the intersection of cloud-scale services, AI, real-time communications, and Copilot innovation while helping shape the future of intelligent collaboration.
This position is based in Redmond, Washington and requires the employee to be in the office a minimum of 3 days per week.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Design, build, and operate highly scalable distributed services powering AI-driven communications and collaboration experiences.
Develop next-generation platforms that extract insights and semantic understanding from voice, video, screen sharing, and meeting interactions.
Collaborate with product managers, data scientists, designers, and partner engineering teams to deliver innovative customer-focused solutions.
Contribute to system architecture and technical design with a focus on scalability, reliability, security, and performance.
Leverage modern AI technologies, agentic workflows, and cloud services to create intelligent enterprise experiences.
Improve service health through observability, automation, incident response, and operational excellence.
Participate in design and code reviews and contribute to a culture of engineering excellence, innovation, and continuous learning.
Take ownership of features and components from design and implementation through production deployment, operations, and customer impact.
Qualifications
Required Qualifications:
- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- Experience building large-scale distributed systems, cloud services, or enterprise platforms.
- Experience designing reliable, highly available, and observable production services.
- Familiarity with AI/ML technologies, LLMs, agentic systems, NLP, speech technologies, or real-time communications platforms.
- Problem-solving skills with the ability to navigate ambiguity and drive technical decisions.
- Proven ability to collaborate across teams and influence technical direction.
- Passion for innovation, customer impact, and building services that operate at global scale.
- Experience with prompt engineering, evaluation strategies, and model hosting best practices.
- Experience with media service.
Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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