Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
We're building a more trustworthy Internet. Come join us.
Solutions Engineer - EMEA
We are one of the most skilled teams in Fastly who value sharing and collaboration. As experts, we provide technical guidance to customers integrating our products into their application stacks. This means we are working with the latest innovations in technology. Learning about them and using our experience considering how they are best used.
We engage with customers all the way through their journey with Fastly. We start by building Proofs Of Concepts to demonstrate what our products are capable of. We also continue to work with customers as they get on-board helping implement our services with them. We deliver training sessions and help identify where customers might benefit from changes or other services of ours for better performance.
Our team comes from different backgrounds and locations. As we grow we look for people who can bring their own unique character and talent. We work flexibly, with a focus on delivering quality service to customers. Solutions Engineers join our team with room to grow. Developing their skills in many fields, learning from mentors to progress towards technical, or leadership roles.
This role is limited to non-US only.
What You'll Do
- Work with Sales Engineers to build Proofs Of Concepts for prospective customers
- Work with new customers to integrate Fastly into their systems during their on-boarding
- Work with existing customers providing guidance on additional features and performance tuning
- Write and deliver training materials to customers and internal teams
- Present training sessions to customers and internal teams
What We're Looking For
- 2 years experience of solving technical issues
- Be able to demonstrate knowledge of HTTP
- Created scripts or programs (in any language)
- You will have led a project
We value a variety of voices, so this is not a laundry list. It would be an added bonus if you have experience in ANY of these:
- Additional language (German, Swedish, Spanish, French, Dutch, Japanese, or Mandarin preferred)
- Experience with Rust, Javascript, or VCL
- Experience creating and delivering presentations
- Experience creating and delivering training sessions
Why Fastly?
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We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
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We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
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We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
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We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
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We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit, please apply!
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.
Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
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What We Do
Fastly helps the world’s most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust the Fastly edge cloud platform to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. Founded in 2011, Fastly powers online destina
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