Sr. Director of Games Operations

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Location: San Francisco

Our headquarters is located in downtown San Francisco, where our group of cross-functional experts assemble to create experiences for our passionate communities.

About the Team and Role

Crunchyroll Games is a new division of Crunchyroll passionate about bringing the best of anime and anime-look games to Crunchyroll’s global audience. We work with a variety of global and domestic partners to help publish games to over 100+ countries, and bring more fans into the anime games ecosystem. Our team is composed of anime enthusiasts, authorities within gaming, and mash-up of keenly intelligent and driven individuals. We are highly collaborative, and partner with multiple team members to ensure success in a fast-growing market.

We are looking for a Director of Games Operations to lead all aspects of day-to-day operations across our numerous game efforts across both published and developing titles. This is a very senior level role, and will be tasked to supervise a multi-disciplinary team across marketing, product, partnerships, original devs, and publishing. You will also be leading key games' performance while maintaining an objective focus for the division. Ultimately, this role will be responsible for the lasting success of key games initiatives, and lead a P&L across multiple games and operating streams.

About Yourself

You must be a natural leader, capable of defining and implementing a strategic vision, managing towards key pillars and division-wide objectives, while working with senior partners both internally and externally. You excel at critical thinking and crafting strategy, but have both the experience and desire to get deep into tactics, mentoring and managing a growing team and providing leadership on multiple fronts. You are very results oriented, but know when to take a step back and adapt your thinking and methods in an ever-evolving industry and growing company.

• Bachelor’s degree required
• 5+ years in a leadership role, managing cross-functional team members
• 8+ years validated experience in media, games, and entertainment
• Track record of leading large-scale, multi-threaded, and end-to-end projects
• Experience running a layered P&L and budget
• Highly strategic problem solver, but very capable day-to-day operator
• Ability translate strategy into tactics, formulating long term plans
• Experience working cross-functionally with internal and external partners, and building consensus across a range of goals and objectives
• Effectively communication skills for collaborating with senior and executive level counterparts at other companies
• Comfortable presenting proposals, plans, and strategies to a wide range of collaborators across various teams
• Flexible and quick-thinking, you enjoy working in a fast-paced environment
• A very fast learner and able to learn new context quickly
• Must have a respect for fandoms, and understand the importance of community-building
• Experience in management consulting or strategy and operations role a strong plus

Typical Week in this Role

• Manage the Games division, conducting cross-functional meetings, 1:1s, strategy discussions, and collaborating with other division heads
• Run a P&L driven business unit that and ensure focus on industry-relevant important metrics
• Be the point person for the division’s week to week operations, games status, and overall performance health
• Coordinate launch timelines, game operations, and product iterations for critical games and original projects
• Provide consistent mentorship on tactical operations while helping to define and drive an evolving strategic vision
• Work closely with the GM of Games to drive the division forward

Benefits and Perks

• Competitive salary
• Medical, dental, vision, STD, LTD, and life insurance
• Health care and dependent care FSA
• 401(k) plan with employer match
• Support program for new parents
• Fun, passionate and skilled co-workers

Benefits: San Francisco Office

• Competitive salary
• “Use What You Need” time away from work policy
• Medical, dental, vision, STD, LTD, and life insurance
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer paid commuter benefit
• On-site gym, showers, yoga, and wellness classes
• Support program for new parents
• Catered lunch 4 days per week
• Fun, passionate and skilled co-workers
• Pet friendly - pet insurance and dog friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories through the content they love. Best known as a top streaming service delivering AVOD and SVOD content, Crunchyroll also provides experiences to deepen fan engagement and community through social, events, games, consumer products, content distribution, content creation, and manga publishing.

Fans have access to the largest collection of licensed anime through Crunchyroll, Anime Digital Network (in partnership with Citel, a subsidiary of Média-Participations), and Anime on Demand video streaming services, translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. Crunchyroll's services also extend to licensing of theatrical, TV, home video, and consumer product rights.

Fans engage further with events (including owned events Crunchyroll Expo, Anime Awards, Crunchyroll Movie Nights, KAZÉ Movie Nights), consumer products through eCommerce and retail partners (Crunchyroll, KAZÉ, AV Visionen), Crunchyroll Games, KAZÉ Games, and manga (KAZÉ Manga, Crunchyroll Manga app, Crunchyroll Manga Store).

Crunchyroll was founded in 2006 and is headquartered in San Francisco, with offices in Los Angeles, Tokyo, Paris, Chisinau, Lausanne, and Berlin (AV Visionen). VRV (U.S.) and Eye See Movies (Germany) are also Crunchyroll brands.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

• Embrace Originality - We’ve taken different paths to get here -- but we’re in it together to win in anime
• Fuel Passion - Understanding fandom makes us better at what we do
• Champion Change - We’re agile and see change as an opportunity to lead by example
• Hustle Intentionally - As fans of our fans, we always want to do more -- but we’re deliberate in our path
• Elevate Anime - We’re showing the world how special anime is

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.