Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
The Technical Program Manager (TPM) for Solutions Integration Services partners with our largest customers to proactively identify, scope, and prioritize high-impact integrations that drive meaningful business outcomes.
In this role, you will lead customer-facing discovery and delivery conversations, translate business needs into well-scoped technical projects, and orchestrate cross-functional delivery with Services, Customer Success, Sales and R&D teams.
You will serve as the primary owner of integration planning and technical scoping for assigned enterprise accounts, ensuring customers receive the most value from our platform through thoughtfully prioritized, technically sound integration solutions.
This is a highly cross-functional, customer-facing role that blends technical fluency, relationship management, and program orchestration.
This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
- You enjoy shaping integration strategies: You like working with customers to understand their systems, workflows, and goals, then turning those insights into clear, actionable integration project roadmaps.
- You thrive in technical, customer-facing roles: You’re comfortable discussing APIs, data flows, and architecture at a high level while also building strong relationships with stakeholders.
- You enjoy orchestrating complex initiatives: You bring together Engineering, Product, Sales, and Services teams to move projects from idea to delivery.
- You value impact over volume: You care about delivering the right integrations first — prioritizing projects that drive meaningful customer outcomes.
In this role, you will:
Lead integration planning for enterprise customers
- Own customer-facing integration discovery and roadmap conversations
- Develop and maintain integration roadmaps aligned to customer priorities
- Identify the most strategic integrations to pursue first
Scope and prioritize technical projects
- Translate business needs into clearly scoped technical projects
- Perform technical vetting to ensure feasibility and alignment
- Partner with customer account teams on prioritization decisions
- Define project goals, success criteria, and expected impact
Drive cross-functional coordination
- Work closely with Solutions Integration Engineers, Product, Engineering, Sales, Support, Customer Success, and Implementation teams
- Provide delivery teams with context, documentation, and alignment
Support scalable integration initiatives
- Scope and coordinate pre-built or repeatable integration solutions
- Partner with internal teams to bring standardized integrations to market
- Support deployment plans in customer or Samsara hosted environments
Track outcomes and impact
- Maintain accurate CRM records for integration initiatives
- Track project completion, adoption, and integration maturity improvements
- Report on success metrics quarterly
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 4+ years of experience in Technical Program Management, Solutions Architecture, or a related technical customer-facing role
- Experience working with APIs, integrations, and technical systems
- Strong customer-facing communication and stakeholder management skills
- Ability to translate business needs into technical project scope
- Proven ability to work cross-functionally with Product, Engineering, Sales, and Services teams
- Comfortable operating in a fast-paced, evolving environment
- Strong organizational and prioritization skills
- Bachelor’s degree from a 4-year institution
An ideal candidate also has:
- Prior experience as an Engineer, Architect, or Technical Consultant
- Enterprise SaaS or platform experience
- Strong understanding of system integrations and data flows
- Experience working with large, complex customer environments
- A strategic mindset with attention to technical detail
- A bias for action and ownership
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Top Skills
Samsara - TEST- GH API (EA Yes) San Francisco, California, USA Office
535 Mission St, San Francisco, California, United States
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