UX Designer

Position: UX Designer

Location: Norwich, UK or Remote (Based in the UK)

Employment type: FTE

Department: Engineering

NerdWallet is seeking a talented UX Designer to join our highly collaborative team. Too often, financial language is obscure and promotional — leaving people feeling confused or, worse, manipulated. We’re changing all that with clear, approachable language and experiences that put our users first and help make personal finance refreshingly simple, human, and interesting. 

As a qualified candidate, you have excellent design skills — you’re succinct, clear, engaging — and understand how content and design affects the usability of a product, app, landing page, and website. You enjoy a good challenge. You build cross-functional relationships and lead without direct authority. You’re curious about what’s driving the problem and comfortable with navigating ambiguity toward possible solutions. 

This role is a new role for NerdWallet UK and will report to the Technical Lead, who has a background in User Experience. You’ll partner with Engineers, Commercial Managers, and other Content Strategists to enhance our experiences and be responsible for decisions that shape the future of NerdWallet. 

Where you can make an impact: 

• Influence and be involved in every aspect of product design and user experience, from discovery to fixing a comma right before launch
• Create clean concise product layouts that explain and justify your recommendations. Then, ensure consistency across all consumer touch points
• Create and implement experiences that balance user, business, and brand needs 
• Proactively share and collaborate with the wider team to educate and ensure consistency — both in message and voice 
• Carry out the NerdWallet mission by making financial terms, products, and services feel human and accessible with language that brings the brand to life
• Collaborate and build relationships; seek out opportunities to connect across the company and look for how to combine, align, and amplify efforts
• Maintain and evolve our voice and tone guidelines 

You are someone who: 

• Always thinks about user experiences and design. (How users use it, not us)
• Thrives in an environment of fast feedback loops and a mindset of rapid prototyping and iteration
• Understands the technical limitations behind designs and communicate your ideas to engineers
• Has experience building and shipping web and/or mobile products

Your experience: 

We recognise not everyone will have all of these requirements. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

• 2-3 years of experience as a UX/Designer or Graphic Designer 
• The ability to think big and understand complex feature sets
• A knack for distilling complicated topics into language anyone can grasp
• A passion for great user experience
• Excellent oral and written communication skills
• Experience working with financial products or services
• A working knowledge of Figma

Please include a link to your portfolio.

Where:

• This role will be based in Norwich, UK or remote (based in the UK).
• We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.

What We Offer:

• Generous Pension: NerdWallet offers up to 6% matched pension contribution
• 25 days holiday per year
• Wellness stipend: NerdWallet gives every employee a monthly wellness stipend. It is yours to use however you’d like 
• Career enrichment stipend: We value a growth mindset, and we never stop learning Each year, you will have funds to help you grow professionally in your role at NerdWallet
• Mental health support: We take mental health seriously. To offer you mental health support, NerdWallet partners with Ginger, a chat-based mental health app. You are able to use Ginger anytime, any place 
• Legal support: NerdWallet offers access to online legal support through Rocket Lawyer
• Wifi stipend: NerdWallet gives every remote employee a monthly Wifi stipend

NerdWallet is an equal opportunity employer. We value diversity and we do not discriminate on the basis of any protected characteristic: age; gender reassignment; being married or in a civil partnership; being pregnant or on maternity leave; disability; race including colour, nationality, ethnic or national origin; religion or belief; sex; or sexual orientation. Please let us know if you require any reasonable adjustments to be made for the recruitment process.

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