Customer-facing Technical Architect supporting pre-sales scoping and post-sale delivery of GitLab DevSecOps professional services. Lead technical discovery, design, implementation, and oversight of enterprise CI/CD, SCM migration, cloud architecture, and DevOps platform projects. Mentor consultants, develop practice materials, and liaise across product, support, and engineering to ensure engagement success.

Scope and design outcome-oriented professional services engagements for GitLab customers. Conduct discovery, build proposals and SOWs, partner with account teams, align staffing and delivery, manage pricing and commercial terms, maintain services forecast in Salesforce/Clari, and support deal closure while meeting financial targets.