Top Customer Success & Experience Jobs in San Francisco, CA

The Partner Solutions Sales Engineer leads technical conversations with FMC partners, aiding integration and strategic recommendations for joint solutions and driving partner engagement.

As a Technical Account Manager at Samsara, you will optimize customer success by delivering technical solutions, managing a portfolio of accounts, and fostering collaboration among sales, support, and product teams.

The role involves developing KM content guidelines, managing projects, enhancing KM processes and technology, and fostering a positive team culture.

The Engagement Services Manager is responsible for implementing Samsara's services, driving business development, and establishing relationships with customers to understand and fulfill their business needs. They are accountable for meeting quotas and ensuring service delivery alignment with customer expectations.

The Manager will lead Technical Account Managers to deliver exceptional support and optimize processes for client success using data-driven insights and cross-functional collaboration.

Manage a team of Customer Success Managers, enhance customer satisfaction, develop strategies for enterprise customers, and drive successful business outcomes.

As an Enterprise Implementation Consultant, you'll manage customer relationships, oversee IoT solution deployments, and ensure successful technology adoption for various industries, while collaborating with internal teams to drive customer success.

The Bilingual Customer Support Specialist will assist customers in troubleshooting account issues, provide documentation, and manage escalations across multiple channels, while delivering exceptional customer service and improving support processes.

The Sr. Renewals Digital Experience Specialist will transform the automated renewal process, optimize the e-commerce experience, and collaborate with cross-functional teams to drive renewals and reduce churn.

Provide hardware and software support as a Technical Support Engineer, troubleshoot complex customer issues, author knowledge base articles, and collaborate with engineering teams.