Top Customer Success & Experience Jobs in San Francisco, CA

The role involves providing technical support for customers, troubleshooting complex issues with SaaS and IoT products, mentoring junior team members, and improving customer experience through collaboration and knowledge sharing.

The role involves managing the Enterprise Customer Success team to ensure customer adoption, satisfaction, and strategic engagement by enhancing service delivery and fostering a dynamic team culture.

Manage a team of account executives focusing on sales strategy, pipeline reviews, and achieving quarterly targets. Responsible for hiring, onboarding, and coaching, while fostering team culture and collaboration.

The role involves supporting the enterprise sales team through operational assistance, managing sales processes, and administering Salesforce while fostering team collaboration.

The Sales Quality Program Manager II will enhance customer outcomes through data monitoring, quality assurance operations, and collaboration across stakeholders to drive improvements in service delivery.

The Senior Sales Performance Analyst will enhance sales outcomes by implementing data monitoring systems and assessing compliance while driving quality improvements through business intelligence across customer interactions.

Customer Success Associates at Samsara optimize IoT solutions for clients, develop success plans, conduct workshops, and ensure effective operations through strategic partnerships.

The Enterprise Sales Engineer supports sales initiatives through product demonstrations, technical guidance, and collaboration with teams to enhance customer success and drive sales growth.

Manage strategic partnerships with large customers, driving technology adoption and aligning Samsara's solutions with their business goals to enhance operational efficiency and safety.

As a Product Support Engineer, you'll troubleshoot hardware and firmware issues, analyze device telemetry, drive product improvements, and lead technical investigations, supporting video safety systems and camera architectures.