Top Customer Success & Experience Jobs in San Francisco, CA

Manage and scale the Resident Consultant team to drive adoption, value realization, and renewals for enterprise SaaS customers. Define team strategy, hire and develop consultants, engage executive stakeholders, and collaborate cross-functionally to deliver measurable business outcomes and expansion.

Manage and scale the Resident Consultant team to drive enterprise customer adoption, value realization, and renewals. Define long-term team strategy, hire and develop consultants, engage executive stakeholders, and partner cross-functionally to deliver measurable business outcomes. Travel up to 25% for customer meetings and events.

The role involves supporting the enterprise sales team through operational assistance, managing sales processes, and administering Salesforce while fostering team collaboration.

Manage strategic partnerships with large customers, driving technology adoption and aligning Samsara's solutions with their business goals to enhance operational efficiency and safety.

As a Strategic Customer Success Manager, you will partner with major clients to enhance their operations using IoT insights, manage account strategies, and facilitate cross-functional collaboration.

The Senior Business Value Strategist will enhance customer partnerships by demonstrating ROI, conducting analysis, and engaging with customers and internal teams to drive value and operational excellence.

Installation Specialists at Samsara oversee customer engagements with installation partners, ensuring successful hardware deployments and high-quality installations while managing multiple projects and troubleshooting issues.

Lead a team of Customer Success Managers to enhance customer engagement and drive value, focusing on onboarding, adoption, and renewal strategies.

The Director of Field Onboarding will lead onboarding programs for Sales, Customer Success, and Renewals teams, ensuring new hires achieve productivity and operational success.

The Enterprise Customer Success Manager collaborates with top customers in the public sector, ensuring they achieve maximum value from Samsara’s IoT platform and guiding them through their operations.