Top Customer Success & Experience Jobs in San Francisco, CA

Design, deliver, and improve scalable enablement programs for Customer Success and Renewals. Create multi-modal training (eLearning, virtual workshops, AI-led activities), partner with managers, use learner data to iterate content, and embed company culture across remote audiences.

Design, deliver, and facilitate cohort-based one-to-many training, webinars, and digital learning experiences. Create and adapt training materials, manage session logistics, analyze engagement data, collaborate with Customer Success and Product teams, and iterate content to drive adoption across Scale customers.

Lead positioning and sale of Samsara Professional Services during the sales cycle, scope and propose services, own ARR attach quota, forecast services demand, govern implementations, and act as trusted advisor to enterprise customers and cross-functional teams.

Own deployments and adoption of Samsara IoT solutions for large enterprise customers. Manage launch plans, track implementation progress and product adoption, run trainings and demos, mentor teams, and work cross-functionally to ensure successful, timely deployments and strong customer relationships.