Top Customer Success & Experience Jobs in San Francisco, CA

The role involves managing relationships with large Fleet customers, advising them on leveraging Samsara's IoT platform, conducting workshops, and collaborating with cross-functional teams to drive success in customer operations.

As a Sales Engineer at Samsara, you will utilize IoT solutions to modernize essential industries. Responsibilities include customer engagement, technical consulting, pre-sales support, training, and integration with third-party systems.

Sales Engineers at Samsara modernize industries using IoT solutions, manage customer engagements, and provide technical support. Responsibilities include hardware installations, API integration, and sales consultations.

As a Strategic Customer Success Manager, you will partner with major clients to enhance their operations using IoT insights, manage account strategies, and facilitate cross-functional collaboration.

Lead a team of Customer Success Managers to enhance customer engagement and drive value, focusing on onboarding, adoption, and renewal strategies.

This role involves leading the Global Partnerships team at Samsara, building partnerships with networks, orchestrating ecosystem activations, and developing scalable programs. Responsibilities include strategic account management, cross-functional collaboration, and team building.

As a Solutions Integration Engineer, you'll lead B2B integrations with Samsara's IoT platform, collaborating across teams and ensuring customer satisfaction.

The Senior Sales Quality Analyst will enhance sales outcomes by monitoring quality, analyzing data, and implementing compliance processes while collaborating with teams across the organization.

The Senior Technical Trainer engages with customers to enhance their experience with the IoT platform through tailored training, developing programs, producing materials, and delivering both live and recorded sessions. This role requires strong communication, interpersonal, and training delivery skills along with 5-7 years of relevant experience.

As a Technical Support Engineer, you'll provide advanced hardware and software support, troubleshoot technical issues, manage customer interactions, and collaborate with engineering teams to enhance product experience.