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Top Customer Success & Experience Jobs in San Francisco, CA
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Agency
Provide post-sales technical product expertise and best-practice guidance to help customers adopt GitLab at scale via webinars, labs, workshops, and on-demand engagements. Collaborate with CSMs, AEs, and Renewals to support implementation, architecture, use-case adoption (SCM, CI/CD, DevSecOps, Agile Planning), create reusable enablement content, and act as a trusted technical advisor.
Top Skills:
Agile PlanningCi/CdContinuous DeliveryContinuous IntegrationDevsecopsGitlabSource Code ManagementYoutubeZoom
Agency
Lead a North America customer success team to drive adoption, account health, renewals, and customer outcomes. Coach Customer Success Managers and Architects, develop talent, manage staffing and hiring, support escalations, and strengthen executive relationships. Partner across Sales, Product, Engineering, and Professional Services to improve processes, tools, and the overall customer experience.
Top Skills:
Amazon Web Services (Aws)DevsecopsDockerDynamic Application Security Testing (Dast)GitlabGoogle Cloud Platform (Gcp)KubernetesAzureStatic Application Security Testing (Sast)
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