Top Customer Success & Experience Jobs in San Francisco, CA

Lead the Marketing Compliance team at Chime, shaping compliance strategies, overseeing team operations, and ensuring regulatory adherence across marketing communications and channels.

The intern will identify member and business needs, build product hypotheses, execute prototypes, and leverage analytics tools, collaborating closely with stakeholders.

The Senior Manager of People Analytics will lead employee data infrastructure, analytics solutions, and support HR decision-making through data-driven insights.

The Social Media Specialist will create and execute social media strategies primarily on TikTok and Instagram, collaborating cross-functionally to drive engagement and uncover insights while staying culturally relevant.

The Senior Associate will advise on compliance processes, assist in operationalizing compliance requirements, and oversee consumer complaint resolutions while collaborating with internal and external teams.

The role involves leading the Agent Experience team, enhancing member support, driving continuous improvement, developing talent, and executing strategies for a better customer experience.

Assist in designing, developing, testing, and deploying product features, focusing on distributed systems in the cloud, alongside experienced engineers.

The User Researcher will conduct research on Chime's mobile banking products, working with stakeholders to understand user behaviors and improve financial services.

The intern will analyze company initiatives, conduct cost analysis, collaborate with teams for data insights, and prepare reports to communicate findings.

Assist the Dispute Experience team in improving operational efficiency, analyzing productivity data, and collaborating with various teams to enhance dispute investigations.