Lead Revenue Operations to provide forecasting, financial and performance visibility across the customer lifecycle. Build GTM bowtie, partner on capacity, territory and quota planning, measure forecast accuracy and pipeline predictability, deliver executive reporting and insights on AE productivity, conversion, deal velocity, pricing/discounting strategy, expansion levers and churn risk.

Lead and scale CX systems (Zendesk, Snapcall), partner with Engineering to build a GenAI-enabled intake chat, manage practice-facing hardware support for intraoral scanners, translate business requirements into scalable solutions, and track KPIs for system uptime, tool efficiency, hardware health, and GenAI deflection.