Top Operations & Support Jobs in San Francisco, CA

Build and operate AI-enabled legal technology and workflow tools for Microsoft’s legal team. The role creates reporting and insights, supports platform reliability, develops AI prompts and agents, translates attorney and paralegal needs into technical requirements, and delivers training and adoption support.

Manages workforce planning and personnel deployment across Federal programs and customer engagements. Responsibilities include matching skills, availability, certifications, and clearances to project needs; forecasting demand and capacity; monitoring utilization; coordinating staffing reviews; maintaining resource records; producing workforce analytics; supporting redeployment, onboarding, and employee mobility; and ensuring compliance with Federal contract and security requirements.

Leads cross-organization business operations, strategic planning, fiscal-year planning, rhythm-of-business execution, and executive business insights for Cloud and AI Platforms. Oversees GTM strategy alignment, governance, risk management, operational improvements, stakeholder integration, and a high-performing planning and strategy team. Partners across product, sales, marketing, finance, engineering, customer success, and partner organizations to drive data-informed decisions and business growth.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-regional leadership alignment. Drives accountability, decision-making, continuous improvement, process simplification, and scalable execution frameworks across teams. Partners with senior leaders to identify risks, opportunities, dependencies, and priorities while ensuring follow-through on strategic commitments.

Provides executive administrative and operational support to SDP leaders, including complex calendar and travel management, meeting and event planning, rhythm-of-business coordination, project execution, budgets, procurement, recruiting, onboarding, and headcount processes. The role requires discretion, sound judgment, cross-functional coordination, process improvement, executive presence, and mentoring of business support colleagues.

Leads business management for Microsoft’s US Financial Services organization, overseeing AI experimentation, budgeting, workforce planning, operating rhythms, strategic initiatives, organizational health, communications, and continuous improvement. The role partners with senior cross-functional leaders to align investments, talent, execution, and responsible AI adoption. It also manages the People & Culture Communications Pillar, develops operational metrics and dashboards, improves processes, and coaches team members.

Lead execution of enterprise operating rhythms, drive governance and cross-organizational alignment, run the Commercial Business Overview, synthesize data into executive-ready recommendations, and improve operating models and tooling to accelerate decision-making and follow-through across regional and field teams.

Leads Microsoft’s Global Business Operations team, overseeing executive operating rhythms, governance, strategic alignment, and cross-functional follow-through. Builds and develops a high-performing strategic operations team, establishes scalable processes, drives continuous improvement and AI-enabled automation, and translates business insights into executive-ready decisions. Partners with senior leaders across sales, finance, marketing, field, and solution areas to manage priorities, risks, dependencies, and measurable outcomes across the global organization.

Leads the operating model for executive leadership cohorts and governance forums. Designs meeting, decision-capture, action-tracking, recap, and accountability systems; analyzes transcripts and meeting intelligence using AI-enabled workflows; synthesizes insights for targeted stakeholder communications; aligns cohort outputs with business rhythms; partners with engineering and operations teams on supporting platforms; and drives continuous improvement, execution rigor, and organizational velocity.