Top Operations & Support Jobs in San Francisco, CA

Provide front-line support for Enverus software via phone, email, and screen share; diagnose and resolve user issues; document customer requests; educate users; escalate product bugs with thorough notes; collaborate within the team and with other departments; maintain product knowledge and ensure high customer satisfaction while supporting rotating shifts and holiday coverage.

Answer owner relations inquiries about revenue, land, division orders, JIB, A/R and A&P. Log and follow up cases, build client relationships, manage difficult situations, and participate in cross-training to expand skills.

Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases, maintain professional client communication, manage emotional situations calmly, and participate in cross-training to support team operations and customer experience.

Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases, build trust with clients, manage difficult interactions calmly, respond accurately and promptly, and cross-train to expand skills.