Top Program and Project Management Jobs in San Francisco, CA

Leads global digital community and proactive social-support strategy, roadmap, and operating rhythms. Manages a multidisciplinary team, suppliers, contributor programs, moderation and crisis practices, and cross-functional improvements with Product, Engineering, Support, Marketing, Legal, Privacy, and Trust & Safety. Defines community health and self-service KPIs, evaluates AI-supported support and moderation workflows, and ensures responsible AI, privacy, security, accessibility, and safety controls.

Supports strategic business programs and cross-functional initiatives by coordinating timelines, deliverables, risks, dependencies, and business reviews. Tracks performance, maintains dashboards, analyzes data, and identifies improvement opportunities. The role also helps simplify and automate processes using AI, agents, Copilot, low-code tools, APIs, and integrations, contributing to solution design, prototyping, testing, implementation, change management, and organizational adoption.

Coordinates regional site due diligence programs and development signals, aligning cross-functional stakeholders, managing governance, risks, milestones, readiness, reporting, and investment decisions. The role drives portfolio visibility, executive insights, process automation, and operational excellence across data center development activities.

Manage permitting, approvals, entitlements, utility connections, contracts, budgets, risks, and integrated planning for Microsoft datacenter development projects across the Southeastern United States. Coordinate internal teams, regulatory agencies, government officials, consultants, contractors, and communities. Ensure compliance, resolve permitting challenges, track delivery metrics, and support timely construction and operational readiness.

Drive execution and adoption of Value Acceleration Services for the AI Business Solutions portfolio. Translate strategy into scalable programs, enable field and sellers, align cross-functional stakeholders, design adoption initiatives, track performance with data-driven insights, and continuously optimize the portfolio to accelerate customer value and growth.

Leads complex, cross-functional programs from strategy through execution, aligning stakeholders, managing portfolios and roadmaps, defining success metrics, prioritizing work, overseeing governance, and driving measurable outcomes. Conducts current-state assessments, develops requirements and implementation plans, manages risks and escalations, communicates program status, improves processes, and supports change management across multiple workstreams and customer engagements.

Leads the Americas lease commissioning program for Microsoft datacenter capacity. Manages commissioning strategy, governance, standards, readiness reviews, Integrated Systems Testing, operational turnover, and Ready for Service milestones. Directs Lease Commissioning Managers, oversees lease providers, manages portfolio risks and performance, and coordinates engineering, operations, networking, finance, and delivery teams. Ensures facilities are safely commissioned, validated, operationally ready, and aligned with Microsoft standards, contractual obligations, schedules, and capacity objectives.

Lead cross-functional initiatives for Azure Capacity Management, improving operational processes, automation, reporting, governance, and workflow execution. Partner with Engineering, Finance, Product, and Business Operations to address ambiguous customer and business needs, reduce manual effort, identify trends, and implement scalable operating mechanisms that improve decision-making and organizational performance.

Lead strategic Azure capacity management programs connecting customer demand, regional health, infrastructure supply, and business priorities. Translate customer and operational needs into product requirements, analytics, AI-enabled workflows, automation, governance, and investment recommendations. Partner across engineering, supply chain, finance, sales, support, and customer success to improve time-to-capacity, customer satisfaction, utilization, and regional health. Represent customer needs in executive forums and influence roadmaps without direct authority.

Manage Azure capacity planning and supportability for first-party services across prioritized regions. Monitor customer experience metrics, operational data, and scorecards to identify risks and improvement opportunities. Coordinate with engineering, product, infrastructure, forecasting, and customer-facing teams to resolve capacity blockers, improve planning systems and workflows, and optimize resource allocation. Use analytics and customer signals to support data-informed decisions and improve customer outcomes.