Leads project management and operations for a large design organization. Develops operational strategy, manages cross-functional design and program teams, oversees standards and practice management, and drives portfolio prioritization, resourcing, metrics, and complex initiatives. Partners with executive, product, technology, and design leaders to scale impact, improve processes, and operationalize human-centered programs. Requires substantial project and people management experience, with preferred expertise in design operations, design systems, SDLC/PDLC, and design tools.

Leads large-scale technical programs at Capital One, driving strategy and execution across cross-functional teams. The role breaks down complexity, influences roadmaps, resolves technical dependencies, makes architecture tradeoffs, and helps consolidate platforms. It also requires strong technical leadership, team development, collaboration, and delivery accountability in a highly regulated environment.

Lead technical programs for Generative AI from research to secure, compliant enterprise production. Drive agentic AI and multi-agent chatbot initiatives, coordinate pretraining, finetuning, and inference optimization, manage risks and dependencies, and collaborate across engineering, product, design, data science, security, compliance, and research teams.