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Manage and scale an Enterprise Customer Success team (6-8 CSMs) to drive adoption, retention, and growth for SaaS enterprise accounts. Define strategy, build technical depth, mitigate risk using data, lead cross-functional partnerships, and own critical escalations. Hire, coach, and develop CSMs, communicate with executives, champion AI-powered workflows, and embed company operating principles to improve customer outcomes and team performance.

The role involves leading and mentoring a product design team, collaborating with stakeholders, and strategizing product design to enhance user experiences.

Design, build, and operate large-scale data pipelines and Spark/PySpark workflows; architect and evolve Samsara's data platform; build MCP servers and AI-agent tooling; optimize performance, ensure data quality and observability; mentor engineers and lead cross-functional projects to deliver scalable data products for analytics and business teams.

Manage enterprise customer implementations of Samsara’s IoT platform, guiding deployments, training users, tracking adoption, and driving successful onboarding and account health. Partner cross-functionally with Sales, Support, Sales Engineering, and Product to solve customer challenges and deliver value quickly.

Own enterprise customer implementations for Samsara’s IoT platform, guiding deployment, adoption, and onboarding. Build launch plans, track progress and account health, run training sessions, resolve implementation challenges, and coordinate cross-functionally with Sales, Support, Sales Engineering, and Product to ensure successful outcomes for large customers.

Leads enterprise customer deployments of Samsara’s IoT platform, creating launch plans, driving adoption, tracking implementation progress and account health, and training users. Partners cross-functionally with Sales, Support, Sales Engineering, and Product to resolve issues, build trust, and help large customers achieve time to value.

As a Sales Engineer I, you will support the Global Sales Team by answering technical inquiries, assisting with trials, creating solutions, and managing product learning content, focusing on IoT technology and customer relationships.

The Sales Engineer will support the Global Sales Team by handling technical inquiries, conducting technical trials, and developing customer-specific solutions while managing internal resources and facilitating product testing.

The Strategic Implementation Consultant will oversee the deployment of IoT solutions for public sector clients, ensuring successful adoption and customer success through effective relationship management and communication.

Lead end-to-end product design for web and mobile, partnering with product and engineering to define strategy, validate with customers, mentor designers, and ship high-impact, user-centered solutions that improve operational safety, efficiency, and sustainability.