Top Tech Jobs & Startup Jobs in San Francisco, CA

Lead the In-Vehicle Experience team, developing an AI-powered platform for in-cab cameras, focusing on user experience, product strategy, and collaboration with engineering teams.

Own Samsara’s monetization platform, including packaging, entitlements, metering, rating, provisioning, pricing, and unit economics. Define monetization for new AI products, improve time to market and margins, and enable product teams to launch commercial changes efficiently. Partner with Finance, Sales Operations, Revenue Systems, engineering, executives, and customers to build scalable, billable, reportable, and auditable platform capabilities.

Lead end-to-end development of embedded firmware and connected products spanning devices, Go backend services, and web and mobile surfaces. Define architectures, optimize AI and computer vision at the edge, partner with hardware and cross-functional teams, deliver fleet-scale systems, and mentor engineers. The role requires technical leadership, product and systems thinking, high execution speed, and experience shipping complex firmware across resource-constrained environments.

Design and maintain reliable data pipelines and computed tables using SparkSQL and PySpark. Ingest, transform, and integrate structured and unstructured data from IoT devices, software products, external datasets, and customer metadata. Deliver high-quality data for analytics, dashboards, causal inference, and machine learning. Collaborate with data scientists, analysts, AI/ML teams, and engineers while ensuring strong uptime, scalability, and data model quality.

Manage strategic enterprise customers after implementation, helping them maximize Samsara’s IoT platform. Develop joint success plans, lead executive business reviews, conduct operational workshops, recommend workflow improvements, resolve barriers, and coordinate with Sales, Support, Sales Engineering, and Product. The role also mentors Customer Success and Support teams, builds executive relationships, and promotes customer adoption, safety, efficiency, and sustainability outcomes.

Manage strategic customer relationships for Samsara’s IoT platform, driving adoption, measurable business value, renewals, and expansion. Advise customers on complex product capabilities, diagnose technical issues, lead workflow transformation workshops, and develop action plans with measurable timelines. Collaborate cross-functionally with Sales, Product, Support, Finance, Renewals, and Engineering while influencing internal roadmaps and supporting large mid-market customers.

Own complex customer escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyze escalation trends, quantify business impact, and lead programs improving workflows, SLAs, tooling, reporting, and customer-facing processes. The role also includes coaching frontline teams, producing post-mortems, tracking commitments, and reducing resolution times and recurring issues. Candidates need escalation management, process improvement, data-driven problem solving, program management, communication, and customer operations experience.

Own complex customer finance escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyze escalation trends, quantify business impact, and lead programs that improve workflows, SLAs, tooling, reporting, and customer-facing processes. Responsibilities include post-mortems, accountability tracking, escalation prevention coaching, and systemic issue resolution. Success is measured through faster resolution, improved customer satisfaction, permanent issue fixes, SLA adherence, and audit-ready documentation.

Own complex customer finance escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyze escalation trends, lead process-improvement programs, standardize workflows and SLAs, develop reporting and dashboards, coach frontline teams, and drive systemic improvements that reduce resolution times and improve customer satisfaction.

Partners with the CEO and Co-founder to develop executive communication priorities, messaging, narratives, and content across internal and external channels. Creates presentations, videos, long-form content, employee and customer communications, and social media. Advises the CEO on preparation and delivery, builds audience engagement, integrates AI tools into communications workflows, and collaborates with communications, marketing, investor relations, and other cross-functional teams.