Top Tech Jobs & Startup Jobs in San Francisco, CA

Create technical content, demos, videos, blog posts, presentations, and social clips showcasing GitLab’s platform and AI agent capabilities. Engage customers, developers, and technical communities through webinars, events, forums, Discord, and social channels. Answer technical sales questions, provide product feedback, conduct research on developer tools, and collaborate with sales, support, engineering, and product teams. Travel up to 20% for customer meetings and events.

Leads Professional Services operations by improving forecasting, capacity and resource planning, utilization, project economics, reporting, systems, delivery processes, and go-to-market alignment. Partners with Finance, Sales, Customer Success, Engineering, Analytics, and Delivery to automate workflows, improve PSA and CRM tooling, establish operating cadences, support revenue recognition, and provide leadership with actionable business insights.

Generates qualified meetings and sales pipeline through inbound lead management, account research, discovery conversations, and multichannel outreach. The role collaborates with Field and Digital Marketing teams, uses Outreach.io for prospect engagement, tracks activities in Salesforce, reports results, documents processes, and mentors new SDRs. GitLab provides onboarding and DevOps product training, with potential promotion to an outbound role after 12 months.

Owns executive-level, cross-functional customer and revenue programs spanning go-to-market transformation, renewals, retention, product feedback, and strategic accounts. Converts executive direction into accountable workstreams, tracks portfolio health and business outcomes, identifies risks, influences senior stakeholders without direct authority, and recommends program changes using data. The role also establishes operating standards for a growing Programs function supporting the Chief Customer Officer.

Provides technical leadership for cross-team backend initiatives, modernizes monolithic and legacy systems, establishes architecture and engineering standards, and guides Go, Kubernetes, Rust, reliability, security, observability, and AI-assisted development practices. The role includes architectural decision-making, incident response, mentoring, technical debt reduction, and partnership with Product and Engineering leadership in a fully remote environment.

Build backend platforms and reusable tooling that enable engineering teams to independently perform performance testing, analysis, benchmarking, and optimization. Develop self-service workflows, documentation, templates, diagnostics, reporting, and AI-assisted engineering capabilities. Partner with development teams to integrate performance testing into development and release processes, generalize solutions for broad adoption, and provide expertise on complex performance challenges.

Leads sales enablement programs for GitLab’s Public Sector business across Federal, State, Local, and Education markets. Develops training, content, tools, job aids, and compliance guidance; partners with sales leadership and cross-functional teams; supports public-sector procurement and contracting processes; aligns enablement with product launches and events; and measures program effectiveness against business outcomes.

Leads GitLab’s Agentic Software Delivery product portfolio across continuous integration, artifact management, deployment, and observability. Owns the three-year strategy, business outcomes, adoption, retention, revenue, pricing, packaging, and investment decisions. Manages senior and principal product managers, partners with Engineering and go-to-market teams, and guides customers from manual software delivery processes toward safe, AI-driven workflows.

Lead secure enterprise architecture and GitLab Professional Services implementations across AMER. Assess risks, design cloud and DevSecOps solutions, advise on deployment models, and migrate legacy CI/CD and application security tools. Support security scoping, statements of work, and pre-sales planning while coordinating cross-functional delivery. Mentor consultants, develop enablement materials, and advise customers on compliance frameworks, threat modeling, security scanning, zero trust, supply chain security, and AI/LLM risks.

Pioneers and scales autonomous agentic software development lifecycle capabilities across GitLab. Defines technical vision, identifies high-impact AI opportunities, leads production-adjacent experiments, designs agent architectures and safety controls, establishes evaluation frameworks, and drives adoption. The role partners across Engineering, Product, Infrastructure, Security, Reliability, and Data and ML teams to deliver secure, observable, resilient agentic workflows, mentor senior engineers, and convert proven internal patterns into customer-facing product capabilities.