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Design and deliver scalable, role-based enablement programs for customer-facing teams focused on GitLab's AI capabilities and Duo Agent Platform. Own content, certifications, and launch programs; partner cross-functionally; create blended learning, labs, talk tracks, and assessments; publish and measure program effectiveness to ensure field readiness and consistent messaging across the customer lifecycle.

Own and execute the renewals process for German customers to maximize retention and ARR. Evaluate license usage, prepare renewal quotes, negotiate and close renewals, coordinate with Sales and Customer Success, and manage risks for large and complex accounts. Contribute to renewals best practices and metrics-driven forecasting.

Own strategy and operating model for subcontractor and services partners to scale Professional Services delivery. Improve onboarding, readiness, contracting, capacity visibility, governance, performance scorecards, and cross-functional processes to ensure quality and alignment across regions.

Lead enablement programs for New Business and Sales Development teams, building and delivering role-specific training, content, and AI-driven job aids. Partner with field leadership globally, use sales tools (Salesforce, Cornerstone, Gong, GitLab) to identify gaps, measure program effectiveness, and continuously improve learning experiences to drive sales performance.

Lead GitLab's pipeline growth strategy and operating cadence across regions and routes-to-market. Translate revenue goals into pipeline targets, capacity plans, and program mix. Define global pipeline standards, taxonomy, hygiene checkpoints, and governance. Deliver analytics, dashboards, and recommendations to improve funnel conversion, velocity, forecast accuracy, and execution quality. Partner cross-functionally with sales, marketing, SDR, CS, finance, and analytics to scale pipeline generation and conversion in a remote, global environment.

As a Business Development Representative at GitLab, you'll prospect and engage accounts, generate qualified meetings, and support the sales pipeline through collaboration with marketing and customer success teams.

Manage a portfolio of customers to drive adoption and measurable outcomes of the GitLab DevSecOps platform. Act as trusted advisor on Git, branching, SDLC, CI/CD, and DevSecOps best practices; run workshops and Centers of Excellence; translate product usage data into actionable recommendations; collaborate with Product, Engineering, Sales, and Services to improve satisfaction, retention, and expansion.

Lead GitLab's data and insights strategy, overseeing data engineering, governance, and analytics, with a focus on AI-enabled self-service models and executive partnership.

Own and architect the Talent Acquisition technology stack: ATS configuration, integrations, and incident response; design, build, and monitor AI agents and automation workflows; lead AI governance, bias auditing, compliance reviews, vendor management, roadmap planning, and recruiter enablement/documentation.

The role involves leading GitLab's enterprise architecture and intelligent automation strategies, ensuring integration across systems, reducing software sprawl, and enhancing compliance. Responsibilities include overseeing architecture governance, guiding system integration, managing automation strategies, and mentoring engineering teams to align with business objectives.