Top Tech Jobs & Startup Jobs in San Francisco, CA

Lead cross-functional product and service strategy to scale customer experience, design service blueprints, and build AI-powered workflows. Drive end-to-end launch readiness, influence senior stakeholders with data-driven insights, and lead initiatives that automate service operations and improve outcomes.

Senior full‑stack engineer to design, build, and operate AI-powered Growth experiences (AI voice agent, LLM-driven email) across onboarding and lifecycle. Own technical strategy, production workflows, integrations, safety controls, experimentation, evaluation, and cross-functional collaboration while mentoring engineers and driving measurable acquisition and activation outcomes.

Own end-to-end revenue recognition for the Retirement segment (401k, IRA, AUM, plan administration). Prepare journal entries, subledger reconciliations, and close deliverables. Apply ASC 606 to complex arrangements, drive automation with Python/SQL/Excel/AI, improve processes, support audits, and partner cross-functionally with Operations, FP&A, Engineering, and Data on revenue integrity and new product launches.

Own the AI-first product vision and roadmap for Legal & Compliance enterprise applications. Design and deliver generative-AI features, AI agents, MCPs, and integrations across CLM, matter management, e-signature, GRC, and e-discovery. Translate legal needs into secure, auditable solutions, govern AI lifecycle and controls, run vendor POCs, and drive adoption, metrics, and change management.

Staff-level software engineer responsible for architecting, building, and scaling Business Money products and platform. Lead multi-engineer projects, adopt AI tooling best practices, collaborate cross-functionally, and drive product development from concept to launch.

Own Legal & Compliance systems, tools, and processes; maintain an AI-driven tech stack; manage outside counsel and legal spend; partner on budgeting and metrics; run day-to-day legal operations; build knowledge management and L&D; represent Gusto in Legal Operations community.

Lead UX vision and strategy across Money and Risk domains, define AI-first financial UX, drive cross-team opportunities, shape product strategy, do hands-on design work, mentor designers, and contribute scalable design system patterns.

Lead product for Gusto's AI-first service intelligence layer across voice, chat, and email. Own intent understanding, escalation/handoff logic, context ingestion, knowledge retrieval, model evaluation and monitoring. Drive architecture simplification, experimentation, and cross-functional alignment with Sales, Service, and Engineering to improve solve rate, satisfaction, escalation accuracy, handle time, and customer effort.

As a Staff Software Engineer, you will design, build, and mentor engineers on Gusto's core platform services, focusing on scalable architecture and collaborative product development.

Lead the AI/ML organization at Gusto, defining strategies for AI systems, collaborating with senior leaders, and ensuring the development of impactful AI solutions.