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Own operational processes, reporting, and programs for Customer Success. Translate ambiguous business questions into solutions, improve processes, partner with Revenue, Sales, and Finance, support capacity and territory planning, and contribute to broader Revenue Operations initiatives.

Lead enablement programs for New Business and Sales Development/SMB, build role-specific training and content, partner with field leadership globally, use Salesforce/Cornerstone/Gong/GitLab and AI tools, measure program effectiveness, and drive adoption and skill development.

Serve as a trusted advisor to a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Lead workshops and Centers of Excellence, provide deployment and operational guidance, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints, and collaborate with Product, Engineering, Sales, and Professional Services to align on customer success plans and issue resolution.

Lead and scale GitLab's procurement function by creating strategy, policies, purchase controls, and vendor negotiation approaches. Manage hyperscaler and strategic supplier relationships, improve procure-to-pay processes, embed AI/automation to reduce cycle times, define KPIs, partner with stakeholders and auditors, and build a high-performing, accountable procurement team that enables responsible growth across an all-remote organization.

The VP of Data and Insights will lead GitLab's enterprise data strategy, oversee data teams, and drive AI-enabled analytics transformation while partnering with executives to enhance data-driven decisions across the organization.

Own and architect the TA technology stack: ATS configuration, integrations, AI agent and automation development, prompt engineering, model monitoring, vendor management, and governance. Lead AI policy, bias audits, security/privacy reviews, enablement, and roadmap for TA systems.

Lead and grow a distributed team of Solutions Architects supporting enterprise customers in the West territory. Coach and mentor technical pre-sales staff, participate in key customer evaluations and demos, ensure consistent technical validation and adoption of GitLab Enterprise, align with Sales on territory strategy, and partner with Product, Engineering, and Marketing to influence roadmap and messaging while tracking team KPIs and execution.

Lead and grow a Data Foundations engineering team that designs, builds, and operates high-throughput distributed data pipelines and query-serving layers. Own delivery, architecture, and operational readiness for ingestion, buffering, enrichment, replication (CDC), ClickHouse-backed storage, and integrations with the GitLab monolith across multiple deployment models. Hire, coach, and collaborate cross-functionally to improve reliability, observability, security, and extensibility with an emphasis on AI-driven integrations and customer-facing reporting.

The Commercial Legal Counsel will draft, negotiate, and review complex commercial agreements, manage risk, and support the Public Sector strategy at GitLab.

As a Cloud Cost Utilization SRE, you'll optimize cloud costs, develop billing data pipelines, implement tagging strategies, and collaborate with Finance and Engineering teams.