Own end-to-end commercial product design across plan selection, cart, checkout, cross-sell, pricing, and monetization experiences. Translate pricing and packaging strategies into scalable UX systems, partner with product, engineering, revenue systems, platform, and data science teams, and connect discovery through conversion. Establish design standards across Commercial Growth while mentoring designers and influencing experimentation, targeting, and cross-functional product direction.

Own the President’s operating cadence across Product, Engineering, and Design; improve decision quality, execution velocity, governance, and cross-functional alignment. Lead strategic initiatives, operating-model evolution, leadership forums, planning processes, and AI-enabled workflows. Represent the President when needed, manage sensitive information, facilitate senior stakeholders, and serve as a trusted thought partner while ensuring commitments, risks, and decisions are clearly tracked and communicated.

Lead the product vision, strategy, and execution for Squarespace’s customer engagement platform, spanning CRM, email campaigns, automations, transactional communications, and SMS. Own the Email Campaigns business line, drive revenue and adoption, build a competitive engagement hub, and lead product managers across multiple product lines. Partner with engineering, design, commercial, marketing, and executive leadership while applying data, AI, experimentation, and customer-centric development.