Search the 5 jobs at Gladly

As the PR & AR Manager, you will be responsible for shaping and driving the company's public relations and analyst relations functions. This includes building relationships with media, analysts, and influencers, creating newsworthy stories, driving awareness and demand, and positioning the company as a leader in customer service software. The ideal candidate should have at least 10 years of experience in PR, AR, or related fields, with a focus on B2B software companies.

Drive strategy, conduct business value analysis, engage customers in discovery sessions, and deliver presentations to articulate the value of Gladly's solutions. Collaborate with Sales, Solutions Consulting, Customer Success, and Product Marketing teams. Develop and deliver executive level presentations to CxOs and support qualitative and quantitative analysis.

Seeking experienced Product Designer to take a human-centric approach in furthering our product, inspiring our team, and making our vision come true. Responsibilities include working closely with PM and Engineering, leading design thinking processes, and owning end-to-end design features. Ideal candidate has 5+ years of software design experience, collaborative mindset, and excellent skills in interaction design and prototyping.

Join our Solutions Consulting Team as a Senior Solutions Consultant to support our Velocity Sales Team and help prospects understand the value of our solution. You will engage with customers, partner with sales and technical teams, and drive customer success.

The Enterprise Account Executive will be responsible for achieving and exceeding sales goals, building and growing the sales pipeline, presenting the value proposition to executive level prospects, and collaborating with marketing and sales development teams to expand the pipeline. They will also be responsible for converting prospects to clients through various sales techniques and potentially leading a team.