Jobs at Greenhouse Chime - Large

Lead the Data Storage team, managing data stores and developing strategies for high-scale batch workloads and low-latency data access, while fostering engineering excellence.

Lead external financial reporting and public company filings, including Forms 10-Q, 10-K, and 8-K. Own equity accounting under ASC 718, statutory reporting, intercompany processes, close activities, SOX-compliant controls, and process automation. Coordinate with Legal, FP&A, Investor Relations, People, Stock Administration, and external auditors while ensuring accurate, timely filings and scalable accounting operations.

Provides second-line compliance advisory and complaint-program oversight for consumer financial products. Reviews controls, identifies regulatory risks, drives remediation, supports product changes, and prepares findings and trend reports. Advises business, operations, legal, quality, and bank-partner stakeholders on regulations, complaints, audits, monitoring, training, communications, and process improvements. Applies data analysis, automation, and AI tools while maintaining confidentiality and human review.

As a Senior Software Engineer in Data Engineering, you'll build scalable data pipelines, design schemas, ensure data quality, and collaborate with teams to produce insights, thus enhancing decision-making throughout the fintech sector.

Build and evolve internal AI platforms, APIs, SDKs, guardrails, and shared services that enable safe, observable, cost-efficient LLM applications. Prototype and productionize AI capabilities, establish evaluation and governance practices, and standardize development patterns across the company. Partner with Platform Engineering, Security, Risk, Legal, Product, and Operations while participating in an on-call rotation.

Leads the technical direction, architecture, code quality, and hands-on delivery for a lending engineering squad. Manages 3–5 engineers through coaching, performance feedback, hiring, and career development. Partners with Product and Design on planning and delivery, identifies technical debt, mentors engineers, and introduces AI-driven development practices. Requires experience with lending, payments, or regulated financial systems while remaining actively involved in coding and technical decision-making.

Own the strategy, roadmap, and execution for design-system capabilities used across Chime. Partner with Design and Engineering to improve shared components, patterns, tooling, adoption, and product-building efficiency. Translate internal user needs into priorities, define success metrics, drive cross-functional alignment, and balance consistency with flexibility. Use quantitative and qualitative insights to assess impact, while exploring how AI can improve design, development, and maintenance of app experiences.

Designs and operates scalable machine learning and AI infrastructure on AWS, supporting training, inference, feature pipelines, LLM and agentic workloads, evaluation, observability, governance, and developer tooling. Builds distributed processing, streaming, infrastructure-as-code, and CI/CD systems while partnering with data science and ML engineering teams. Requires production experience with distributed systems, ML platforms, LLM application patterns, cloud infrastructure, containers, orchestration, and software engineering fundamentals.

Manages third-party risk assessments and ongoing vendor oversight across the TPRM lifecycle. Reviews inherent risk questionnaires, conducts business due diligence, coordinates cross-functional assessments, facilitates bank partner approvals, tracks remediation, supports monitoring and reassessments, and documents risk decisions. The role also contributes to process improvements, policy updates, reporting, audits, regulatory examinations, and program maturity initiatives.

Leads a multidisciplinary performance creative team across design, copywriting, and video. Develops original concepts and campaigns, provides creative direction, partners with marketing and channel teams, manages agency and freelance contributors, and ensures brand consistency alongside performance goals. The role also champions AI-assisted workflows for ideation and production across paid social, organic, CTV, print, and other channels.

Measure and optimize organic growth across SEO, ASO, and content. Build forecasting, attribution, incrementality, and opportunity-sizing models; analyze experiments and platform data; create dashboards; improve data pipelines; and translate findings into recommendations for cross-functional leadership.

Lead Chime’s brand creative vision and integrated campaigns across broadcast, social, partnerships, activations, and owned channels. Manage and mentor an in-house team of art directors, designers, and copywriters while directing agencies and production partners. Develop brand platforms, champion bold ideas, align creative with full-funnel business goals, run reviews and brainstorms, and adopt effective AI tools for concepting, iteration, and production.

Lead a 3–5 engineer team building and modernizing human agent tooling for Trust & Safety. Responsibilities include hiring, mentoring, technical architecture, production coding, backend API and service development, reliability and performance improvements, observability, automation, experimentation, policy lifecycle, and ML integration. The role partners with Product, Operations, data teams, analysts, and support agents, while participating in an on-call rotation.

Build and scale consumer growth features end to end using React, TypeScript, Rails, and APIs. Develop resilient services, collaborate on React Native contracts, run A/B tests, monitor performance and conversion, improve accessibility and instrumentation, and strengthen system reliability, scalability, and technical standards.

Lead and grow an engineering team building Jade, Chime's AI-powered assistant. Drive technical direction for LLM-powered member-facing features, ensure reliability, safety, and scalability, collaborate with product/design/data/risk, maintain on-call and observability practices, and coach engineers on delivery and career growth.

Build and scale Jade, Chime’s AI-powered financial assistant. Design agent architectures, prompt strategies, orchestration patterns, evaluation frameworks, observability, and guardrails. Develop member-facing financial capabilities alongside internal tools, dashboards, routing services, prompt-management systems, and evaluation pipelines. Improve reliability and performance, maintain high code quality, collaborate cross-functionally, conduct code reviews, mentor engineers, and identify opportunities to improve AI product quality and scalability.

Design and ship member-facing LLM-powered features for Jade, set technical direction for agent architectures, build evals/guardrails/observability, harden backend services (model routing, prompt management), partner cross-functionally, mentor engineers, and participate in on-call rotation.

Build and maintain the agent-facing tooling used by support staff: agent workspace, case management, member context systems, access controls, integrations, and observability. Deliver well-tested features, ensure safety and permissions correctness, and collaborate with Product and Operations to improve agent efficiency and reliability.

Lead governance for BSA/AML and OFAC compliance programs, including policies, controls, risk assessments, reporting, audits, regulatory examinations, issue remediation, and committee routines. Partner with Compliance, Risk, Legal, Financial Crimes Operations, Product, and Engineering to strengthen oversight and automate processes. Translate regulatory requirements into defensible documentation, coordinate remediation, and drive continuous program improvements in a regulated fintech environment.

Drive member growth across acquisition, conversion, activation, and early retention. Partner with Product, Engineering, Analytics, Design, and Lifecycle teams to identify opportunities, analyze funnel performance, launch experiments, optimize messaging and member experiences, and measure results. Support quarterly planning, develop growth strategies, and communicate insights and recommendations to influence stakeholder decisions and roadmap priorities.